Collections Analyst

Collections Analyst

Assists Student Financial Services with submission, reconciliation, and adjustment of delinquent accounts for collections and update submissions accordingly in the APEX database. Upload and process monthly payment files from both the Department of Taxation debt setoff and the collection agency. Update records in response to bankruptcy filing and disputed obligations. Export of payment data and SODC notifications from the APEX database to include preparing payment files for processing and mailing match letters to delinquent students. Initiates and processes the transfer of collections funds received via journal entries in AIS. Prepare Quarterly report of receivables with the external agency and SODC.

As part of our recruitment process for financial positions, a credit check will be conducted.

The Collections Analyst performs reconciliations between SIS (Student Information System) and SRDB (Student Receivable Database -APEX) to ensure accuracy in the processing of financial transactions according to VCCS standards, GAAP, CAPP, college policies and procedures. The position applies generally accepted accounting principles and practices in pursuit of collections. The position works closely with the campus Business Offices as it relates to collections. This position analyzes, interprets, and records financial transactions in support of collections and reporting of delinquent accounts. Performs the Quarterly reporting of receivables with SODC and the external collection agency. Provides customer support service inquiries related to student obligations with both internal and external customers.

Minimum Qualifications :

• Working knowledge of generally accepted accounting principles and practices required.
• Working knowledge of accounting office procedures.
• Knowledge of the use of data processing techniques in maintaining accounting records required.
• Demonstrated proficiency skills in Microsoft spreadsheet, word-processing, and database software required.
• Demonstrated ability to research, prioritize, utilize available resources, and resolve issues with minimal supervision required.
• Demonstrated ability to apply accounting methods to a variety of financial transactions and records to prepare financial reports and statements.
• Demonstrated ability to be organized and detail oriented required.
• Ability to communicate effectively verbally, in writing, and electronically, with students and co-workers required.
• Ability to prepare journal entries using knowledge of the Chart of Accounts and knowledge of the importance of proper and complete documents to support work processes required.
• Ability to perform complex reconciliation between systems for collection information.

Additional Considerations :

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer