Talent.com
Head of Digital Design, Website Optimization, and Content

Head of Digital Design, Website Optimization, and Content

Great Wolf ResortsChicago, IL, United States
6 hours ago
Job type
  • Full-time
Job description

Summary : At Great Wolf Lodge we're transforming the way guests discover, book, and experience our resorts. As the Head of Digital Design, Website Optimization, and Content (Manager of Digital) you'll lead the end-to-end strategy, design, and execution of digital experiences across greatwolf.com and other digital channels.

This Manager of Digital position combines UX / UI leadership, product management, and content strategy to create seamless, high-performing, guest-centered experiences that drive conversion, engagement, and business growth. You'll lead a talented team, partner cross-functionally, and leverage data-driven insights to elevate our digital ecosystem.

Responsibilities :

  • Digital Strategy & Leadership
  • Define and execute the digital vision, setting priorities for design, optimization, and content.
  • Shape the guest journey across all digital touchpoints, driving conversion and business results.
  • Partner with senior leadership to influence digital strategy and align with broader organizational goals.

2. Website Optimization & Performance

  • Drive continuous improvement of site performance, focusing on conversion rates, bounce reduction, ADA compliance, SEO, and page speed optimization.
  • Leverage analytics, A / B testing, and heatmapping tools to inform decisions and measure impact.
  • Stay ahead of SEO trends and emerging technologies, including LLM-driven search.
  • 3. Design Excellence & User Experience

  • Lead the UX / UI strategy to deliver intuitive, engaging, and visually compelling experiences.
  • Establish design frameworks, principles, and best practices that drive consistency and quality.
  • Champion a customer-first mindset across the organization through research, usability testing, and rapid iteration.
  • 4. Product & Content Management

  • Oversee the product roadmap for website and its content management system.
  • Ensure seamless integration of content, design, and features to create a unified guest experience.
  • Supervise website governance, ensuring published content aligns with brand standards and commercial objectives.
  • 5. Cross-Functional Collaboration

  • Partner closely with Product, Engineering, Marketing, Data Science, and Research teams to align priorities and deliver impactful solutions.
  • Act as the digital ambassador, representing design and optimization strategies to executives and stakeholders.
  • Build relationships across the organization to drive adoption of guest-focused innovations.
  • 6. Team Leadership & Development

  • Lead, mentor, and inspire a multidisciplinary team of designers, content strategists, and product analysts.
  • Recruit and retain top talent, fostering a culture of creativity, collaboration, and continuous learning.
  • Champion professional growth by providing guidance, coaching, and visibility into career pathways.
  • Qualifications :

  • 7+ years of experience in UX / UI / Visual design management or a combined product management / design role, with a strong record of shipping user-facing products.
  • Proven experience leading cross-functional teams and influencing senior stakeholders.
  • Strong design sensibility and experience working with UX / UI / Visual Design teams.
  • Agency background and experience.
  • Keen sense of accountability and ownership of business results.
  • Ability to synthesize complex user and business needs into elegant, scalable solutions.
  • Excellent communication, storytelling, and presentation skills.
  • Proficiency in product management and design tools (e.g., Jira, Confluence, Figma, Miro, etc.).
  • Well versed with digital analytics, A / B testing tools
  • Familiarity with agile development methodologies.
  • Experience in hospitality is a plus.
  • Bachelor's degree in Design, Engineering, Business, or related field; MBA or advanced degree preferred.
  • Ability to work from our Chicago Corporate Headquarters on a hybrid-remote work schedule (M / F optional work from home and T / W / TH in-office)
  • Preferred Qualifications :

  • Experience in hospitality
  • MBA or advanced degree preferred
  • Estimated Salary Range :

    $140,000 - $175,000 annual base salary

    An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    Create a job alert for this search

    Head Of Design • Chicago, IL, United States

    Related jobs
    • Promoted
    Head of Product Design

    Head of Product Design

    HealthBeginsChicago, IL, United States
    Full-time
    As the Head of Design, we want you to produce high-quality, beautiful application experiences.You should have the ability to turn product needs into elegant and functional solutions, in collaborati...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Preconstruction

    Director of Preconstruction

    Genuine Search GroupMundelein, IL, US
    Full-time
    Now Hiring : Director of Preconstruction | Global Real Estate Owner & Developer.Join a world-class team shaping skylines across the globe. This is a rare opportunity to play a key leadership role...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Head of Data and AI

    Head of Data and AI

    ConfidentialChicago, IL, United States
    Full-time
    Well-known home services software as a service (SaaS) company.The Company is seeking a Head of Data and AI to spearhead the definition and expansion of its data strategy. The successful candidate wi...Show moreLast updated: 6 hours ago
    • Promoted
    • New!
    Head of Digital Design, Website Optimization, and Content

    Head of Digital Design, Website Optimization, and Content

    Great Wolf LodgeChicago, IL, United States
    Full-time
    Orleans St, STE 10000B, CHICAGO IL 60654, United States.At Great Wolf Lodge we're transforming the way guests discover, book, and experience our resorts. As the Head of Digital Design, Website Optim...Show moreLast updated: 6 hours ago
    • Promoted
    Director, Content Strategy

    Director, Content Strategy

    Rosalind Franklin University of Medicine & ScienceNorth Chicago, IL, United States
    Full-time
    The Director of Content Strategy at Rosalind Franklin University (RFU) is a senior leadership role within the marketing team responsible for developing, executing, measuring and overseeing the univ...Show moreLast updated: 30+ days ago
    • Promoted
    Flexible Online Job – Earn Up to $1,500 / Month Playing Mobile Games

    Flexible Online Job – Earn Up to $1,500 / Month Playing Mobile Games

    Free Cash by AlmediaLake Station, IN, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Lead, Digital Solutions - Web & Omnichannel

    Lead, Digital Solutions - Web & Omnichannel

    Hollister IncorporatedLibertyville, IL, United States
    Full-time
    We Make Life More Rewarding and Dignified.Are you passionate about creating seamless, personalized digital experiences that drive customer engagement and business growth? Hollister is seeking a Dig...Show moreLast updated: 6 hours ago
    • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance BuzzGlendale Heights, Illinois, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show moreLast updated: 29 days ago
    • Promoted
    Director, Digital Product Management & Design

    Director, Digital Product Management & Design

    Great Wolf LodgeChicago, IL, US
    Full-time
    Join Great Wolf Resorts as Director of Digital Product Management and drive the digital transformation of family hospitality experiences. You'll partner directly with our VP of Digital to lead c...Show moreLast updated: 30+ days ago
    • Promoted
    Design Manager

    Design Manager

    Biolife Plasma Services CareersBRIDGEVIEW, Illinois, US
    Full-time +1
    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...Show moreLast updated: 22 days ago
    • Promoted
    • New!
    Head of Data and AI Platforms

    Head of Data and AI Platforms

    ConfidentialChicago, IL, United States
    Full-time
    Premier technology organization.Information Technology and Services.The Company is in search of a Head of Product for Data and AI Platforms. This senior leadership role is pivotal in driving the str...Show moreLast updated: 6 hours ago
    • Promoted
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance BuzzBridgeview, Illinois, US
    Remote
    Full-time +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show moreLast updated: 29 days ago
    • Promoted
    Director, Social Media & Content

    Director, Social Media & Content

    Ace Hardware CorporationOak Brook, IL, US
    Full-time
    Director, Social Media & Content) position leads all aspects of Ace's national and local (5,000+ stores) digital and social media efforts and assets. It sits squarely at the intersection of strategy...Show moreLast updated: 5 days ago
    • Promoted
    Design Manager

    Design Manager

    Biolife Plasma ServicesBRIDGEVIEW, IL, US
    Full-time
    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...Show moreLast updated: 1 day ago
    • Promoted
    Director, Organizational Design

    Director, Organizational Design

    AbbVieNorth Chicago, IL, US
    Full-time
    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkab...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Data Strategies

    Director of Data Strategies

    ConfidentialChicago, IL, United States
    Full-time
    Join an innovative digital media agency known for its forward-thinking solutions.Privately Held, Private Equity-backed.Information Technology & Services. Consulting & Professional Services.We are lo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Digital Product Portfolio Head

    Digital Product Portfolio Head

    Thermo Fisher ScientificMt Prospect, IL, United States
    Full-time
    Our Mission is to enable our customers to make the world healthier, cleaner and safer.Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasin...Show moreLast updated: 6 hours ago
    • Promoted
    • New!
    Head of Digital Sales Capabilities

    Head of Digital Sales Capabilities

    Jobs via eFinancialCareersChicago, IL, United States
    Full-time
    Be among the first 25 applicants.Northern Trust, a Fortune 500 company, is a globally recognized, award‑winning financial institution that has been in continuous operation since 1889.Northern Trust...Show moreLast updated: 17 hours ago