Tech Tier 123

Job Description

CTS provides uniquely tailored solutions to give our clients advantages in their industry. We are not just your typical MSP; we are a premier technology consultant leveraging essential knowledge, integrity, and budget-minded resources.

Our team is growing, and we are looking to add a Tier 1 / 2 / 3 Technician who is local to the Bay Area (no exceptions) and capable of working at different client sites approximately 10 days per month. Reliable transportation is essential. Please send your resume and contact info to ctsjobs@calloncts.com

The ideal candidate will have at least 2 years of experience and be proficient in :

• Installation, configuration, and maintenance of servers, virtual machines, cloud computing, and Hyper-V
• Windows Server, Group Policy Objects, VPN, and shares
• VoIP solutions like Avaya or 3cx, and equipment such as Polycom, Grandstream, and Yealink
• Backup products such as Cloudberry, MSPBackup, and Backblaze
• Virus protection tools like ESET, Bit Warden, or Malwarebytes
• Support ticket systems such as Zen Desk, ServiceNow, or Zoho Desk
• Documentation software like ITGlue or similar
• RMM solutions such as Connectwise, Kaseya, NinjaOne, Atera, or Meraki
• Networking equipment from Cisco, SonicWall, Ubiquiti, or Fortinet

Helpful additional skills include :

Daily responsibilities will include :

Additional areas we work with include :

We are a team of 9 staff members who take ownership of every client service and interaction. If you want to apply your knowledge and see your efforts appreciated by quality clients, contact us today.

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