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Patient Care Coordinator

Patient Care Coordinator

Pride GlobalSeattle, WA, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Patient Care Coordinator – Onsite (Seattle, WA)

Pay : $23–$28 / hour

Contract : 3 months with potential for permanent hire

Schedule : Monday–Friday, 8-hour shifts between 7 : 00 AM–5 : 00 PM (30-min lunch)

Location : Onsite in Seattle (Madison Center)

We are seeking a Patient Care Coordinator to support a leading healthcare organization in Seattle. This role serves as the central check-in representative for the 7th floor and will support multiple specialty departments, including Cardiology, Diabetes Education, Endocrinology, General Surgery, and Neurology .

Key Responsibilities

  • Welcome and check in patients upon arrival
  • Verify insurance and update patient demographics in the system
  • Collect copays and ensure accurate payment processing
  • Answer patient questions and provide front-desk support
  • Communicate with back-office clinical staff to support smooth patient flow
  • Utilize systems such as EPIC , Microsoft Teams, Outlook, and other online platforms
  • Deliver exceptional customer service with empathy and professionalism

Required Qualifications

  • 2+ years of customer service experience (healthcare, administrative, call center, hospitality, or related)
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment and handle high patient volume
  • Proficient with computers and comfortable learning new systems
  • Preferred Qualifications

  • Experience in a healthcare setting or front-desk medical office role
  • Insurance knowledge (verification, copays, benefits)
  • Familiarity with EPIC or similar EMR systems Dress Code
  • Business casual

    Interview Process

    Virtual or In-Person interview

    Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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    Patient Care Coordinator • Seattle, WA, US