Medical Receptionist - Patient Experience Specialist

Medical Receptionist - Patient Experience Specialist

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

No work on holidays or night shifts so you can have a normal / regular life balance

Work in "happy medicine"; treating patients who are excited about improving their lives

An opportunity to work in the growing fast paced world of aesthetics

A small practice feel, with big company support

Key Responsibilities :

Customer Service / Administration

Greet all patients, and offer beverage

Check patients in and make sure schedule reflects appointment status

Check patients out and schedule next appointment

Maintain accountability for the schedule book

Introduce visitors to the appropriate personnel that will assist with their concerns

Conduct confirmation calls for appointments

Pull next day's patient charts and organize per scheduled appointment time

Prepare new patient charts

Maintain inventory of all front office supplies

Check email and forward to the appropriate staff member

Organize and maintain file system

Keep Font Desk and Lobby area clean

Billing

Process payments

Print daily close out reports on scheduling system and review for accuracy.

Fill deposit slips for all received cash and checks

Physical Demands :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Use of the telephone, computer and other related instruments or devices

Vision and hearing acuity

Standing and walking for periods of time

Ability to lift up to 25 pounds

Key Skills / Qualifications :

Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of the organization

Ability to add, subtract, multiply and divide

Ability to carry out instructions furnished in written, oral, or diagram form

Ability to problem solve

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.