Transportation Assistant

Job Title : Transportation Assistant

The incumbent works with the VTS Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the Veteran Transportation Services program. The coordination of transportation function is multi-faceted and diverse. Responsibilities major duties include, but are not limited to :

• Perform work involving consult management, appointment scheduling, and admissions scheduling.
• Collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS).
• Evaluate documents, e.g., sampling plans, permit applications, and other data collection forms.
• Aggregates in-coming data from a variety of sources.
• Reviews documents, reports, and / or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
• Enters pertinent information into an automated tracking system.
• Maintains automated system of program-specific data to track items such as service project milestones, progress reports, program trends, performance measures, compliance strategies, etc.
• Coordinates service practices that decrease waits and delays for patients in all specialty areas.
• Plans consult processing flow to ensure veterans receive consultation services in a timely manner.
• Plans and directs programs that provide support services functions and require the application of specialized knowledge and skills.
• Review workload types in Veteran Transportation Service e.g., outpatient clinic visits, surgical admissions.
• Daily validate program workload and ensure reporting is accurate.

Work Schedule : Monday through Friday 8 AM to 4 : 30 PM

Telework : This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual : This is not a virtual position.

Position Description / PD# : Transportation Assistant / PD02040A

Relocation / Recruitment Incentives : Not Authorized

Permanent Change of Station (PCS) : Not Authorized

Requirements Conditions of Employment :

Qualifications :

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

You may qualify based on your experience as described below :

You will be rated on the following Competencies for this position :

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements : Incumbent will be exposed to stressful working situations that require a professional attitude and collective reasoning. The incumbent is subject to a high volume of work, the need for accuracy, frequency of interruptions and ever-changing demands due to program changes.

Additional Information : Receiving Service Credit or Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.