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Patient Account Representative
Patient Account RepresentativeCornerStone Staffing • Fort Worth, TX, US
Patient Account Representative

Patient Account Representative

CornerStone Staffing • Fort Worth, TX, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Patient Account Representative

Location Fort Worth, TX | Onsite

Compensation & Schedule

  • $18 / hr - $20 / hr
  • 8 : 00am–5 : 00pm training; 8 : 30am–5 : 30pm post-training, Monday–Friday
  • W2, Temporary (6 months)
  • Start : ASAP

ROLE IMPACT

Join a leading healthcare network to ensure accurate and compliant billing across multiple service lines, including Home Health, Rehab, DME, and Infusion. This role directly impacts revenue cycle operations through account reconciliation, claims processing, and resolution of billing issues with payors.

KEY RESPONSIBILITIES

  • Perform internal audits of medical records to ensure billing compliance with state and federal guidelines
  • Process electronic and paper claims for nursing, rehab, DME, and infusion services
  • Research and reconcile patient accounts; report financial and volume trends to Patient Account Manager
  • Communicate with patients, insurance providers, and internal departments to resolve billing issues and secure payments
  • Submit claim reconsiderations and appeals as necessary

    • MINIMUM QUALIFICATIONS

  • High school diploma required; some college preferred
  • 1+ year medical billing or related experience in a home health setting —OR— 5 years of customer service experience
  • 1+ year experience with phone-based customer interaction
  • Knowledge of federal / state billing regulations and commercial / Medicaid insurance

    • CLINICAL SKILL SET

  • Knowledge of Durable Medical Equipment (DME) billing
  • Familiarity with CPT / HCPCS codes and ICD-10 coding
  • Understanding of benefit verification, prior authorization, and coverage guidelines
  • Experience with collections on medical claims

    • PREFERRED SKILLS

  • Prior work with claims appeals and resubmissions
  • DME billing experience
  • Strong interpersonal and documentation skills

    • LICENSES & CERTIFICATIONS

  • TB test and flu shot required

    • PRE-EMPLOYMENT REQUIREMENTS

  • Background check
  • Drug screening

    • By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at : https : / / www.cornerstonestaffing.com / privacy

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    Patient Account Representative • Fort Worth, TX, US