Service Advisor in Training

Job Description

Job Description

Here is a refined and professional version of your Service Advisor in Training job listing :

Launch Your Career with Us — Service Advisor in Training

New Smyrna Chrysler Jeep Dodge RAM

We are always looking for bright, motivated, and energetic professionals to join our world-class team. Our employees work collaboratively toward a shared goal : delivering the best service in the industry. If you're seeking an exciting opportunity with clear advancement potential, our Service Advisor in Training role is the perfect place to start.

If you believe your skills and attitude would be a valuable asset to our customers and team — we want to get to know you!

Key Responsibilities :

Oversee service orders and Drive Lane flow to ensure prompt, courteous, and efficient service.

Take ownership of the customer experience to create lasting, positive impressions.

Provide concierge-level support for all customer inquiries, in person or by phone.

Monitor and ensure technician hours are consistently sold and effectively utilized.

Efficiently distribute work among technicians.

Assist customers with technical questions on vehicle problems, warranties, and repairs.

Maintain a Customer Success Index (CSI) at or above company standards.

Help diagnose vehicle issues and assist with parts / tool ordering.

Participate in the warranty claim process and support service department training / supervision.

Uphold company policies, promote compliance with laws and regulations, and support a culture of accountability.

Build and maintain strong relationships with manufacturer representatives.

Foster a positive, team-oriented workplace.

Qualifications :

Friendly, organized, and professional demeanor

Strong communication and time management skills

Leadership ability or demonstrated supervisory experience

Consistent service and sales performance history

Positive customer satisfaction track record

Self-motivated and team-oriented

Professional appearance and attitude

Ability to work independently with minimal supervision

Valid driver's license and clean driving record

Why Join Us?

Working at New Smyrna CJDR offers more than just a job — it’s a path to growth in one of the industry’s most modern and well-equipped facilities. Our team values hard work, professionalism, and a positive attitude.

We are an equal opportunity employer. Discrimination or harassment based on race, color, religion, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status is strictly prohibited.

Start your career in automotive service with us today — apply now and take the first step toward an exciting future!