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Digital Adoption Specialist

Digital Adoption Specialist

Syntricate TechnologiesAlameda, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Digital Adoption Specialist

Full time hire

Alameda, CA (Onsite)

Web Cam Interview

Education / Qualification

  • Bachelor's Degree or higher in Information Systems, Computer Science, or equivalent experience.

Certification

  • Any certification on Digital Adoption tools like WalkMe, Whatfix or similar
  • No of years of experience

  • Minimum of 5 years of experience as a Digital Adoption Expert
  • Primary Skills (Must have)

  • Good exposure to Digital Adoption in an organization
  • Experience in building training content on WalkMe & WhatFix meeting business needs
  • Scripting experience for customized training on WalkMe & WhatFix
  • Guide the end users to help them build their own training content
  • Support business functions on identification of the problem and provide solutions pertaining to Digital Adoption tools like WalkMe / WhatFix
  • Ability to work in team and drive adoption
  • Ability to understand Digital transformation state of the organization and help build the roadmap
  • Job / Role Description

  • Excellent Communication skills to handle different business functions at customer
  • Ability to work as SME with expertise in tools and technique
  • Ability to understand end user goal and provide efficient solution
  • Soft skills / other skills (If any)

  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent multitasking skills
  • Strong organizational skills
  • Ability to lead and motivate others
  • Strong analytical skills
  • Ability to work well in a team environment
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    Digital Specialist • Alameda, CA, United States