Operational Support Technical Lead, Application Development and Maintenance

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.

Cardinal Health is looking for a highly qualified Tech Lead / Senior Engineer for a next generation e-Commerce platform. This role will be highly involved in migrations to the new platform and responsible for Operations / Run support. The ideal candidate should have Operational Support experience and in-depth knowledge of e-Commerce platforms, infrastructure, and integrations.

Responsibilities

• Play a key role in supporting eCommerce Solutions, focusing on pharmaceutical platforms run and operational support.
• Lead and participate in high-impact incident resolution using logs and anomaly detection tools (Splunk, Dynatrace), root cause analysis, change and release management.
• Establish oneself as SME and provide functional and technical leadership to a team that consists of onshore / offshore resources, including both contractors and FTE's.
• Be a key partner with business customers and product owners, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
• Understand business and technical requirements from various stakeholders.
• Ensure leadership for system outages, problem resolution, root cause analysis, change and release management.
• Engage with other teams in release planning and testing requirements.
• Lead the e-commerce team, delegate tasks effectively, and create a collaborative work environment.
• Demonstrate ability to communicate written and graphically with various audiences including upper level leadership.
• Coach / guide / mentor teams by driving good engineering practices.
• Ensure adherence to design control and engineering best practices for development and configuration of software systems.

Qualifications

What is expected of you and others at this level

Anticipated salary range : $121,600 - $173,700

Bonus eligible : Yes

Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Application window anticipated to close : 10 / 13 / 2025

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

#LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.