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Line Service Agent

Line Service Agent

Government JobsFort Myers, FL, US
6 days ago
Job type
  • Full-time
Job description

Aviation Line Service Agent

The Lee County Port Authority is seeking an energetic, highly motivated individual to join a great team with Base Operations at Page Field.

We are searching for someone who is :

  • A quick learner : Eager and able to learn our processes and master new skills quickly.
  • Customer-centric : Puts pilots and passengers first, providing friendly and professional service.
  • Resilient : Comfortable working outdoors in all weather conditions.
  • A strong communicator : Able to provide clear and concise instructions and communicate effectively with the team and clients.
  • A problem-solver : Approaches challenges proactively and takes initiative to find solutions.
  • A team player : Works collaboratively and is committed to contributing to a positive team environment.

Come and launch your career in aviation and become an integral part of our airport!

Key responsibilities include :

  • Coordinating the safe arrival and departure of passengers, crew and aircraft on the Base Operations ramp
  • Operating fuel trucks and performing fueling of fixed and or wing aircraft, according to industry specifications and to the Lee County Port Authority fuel program and procedures.
  • Performing towing of aircraft on the ramp to secure tie-down areas and ready ramp locations, as well as into and out of hangars
  • Providing aircraft ground services including connecting ground power units, performing potable water and lavatory service, connecting aircraft pre-cooling and assisting with minor aircraft cleaning
  • Assisting with daily fuel farm inspections, including performing pre-loading and fuel quality control checks, completing Fuel Quality Monitoring Systems (FQMS) online certification and ensuring records are accurate and up to date
  • Conducting airfield material condition inspections and advising shift lead and / or line service supervisor of all noted discrepancies
  • Responding to provide assistance with disabled aircraft on the airfield and other airport emergencies, as directed

    • Minimum requirements include :

  • High school diploma or general education degree (GED)
  • A valid Florida drivers license
  • A minimum of one year of work experience in customer service or aviation related experience preferred.
  • Must possess above-average customer service skills and have the ability to effectively communicate with others at all times
  • Position requires individual to work varying shifts, including days, nights, weekends, holidays and "on-call" scheduling, as necessary. Schedule restrictions may apply during seasonal timeframes

    • Emergency Response / Recovery Activities : Lee County Port Authority personnel are designated by tier levels and may be called upon to assist with an emergency or unforeseen event at any time. Employees may be called to fulfill duties that are outside their normal scope of work to assist in resuming airport operations and flight activities.

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    Service Line • Fort Myers, FL, US