Field Supervisor
Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks, and more for all full-time positions!
Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery. Payrate $16.00 per hour.
Key responsibilities include :
- Perform day / night site visits to inspect & supervise SPs in field
- Address escalation of 'after hours' & 'cold start' calls to ensure sufficient coverage at customer sites
- Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
- Visit assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained
- Conduct on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made
- Respond to call-offs that occur during the FS's shift, which may include identifying other individuals to fill-in and / or standing post until such replacements arrive
- Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and / or Corporate HR Director
- May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and / or Corporate HR Director
- Distribute information to posts as directed by Branch or Corporate office
- Respond to client or site emergencies as they arise
- In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible
- Maintain all current BSIS licenses and ensure a working knowledge of all posts within his or her regional area of responsibility
Qualifications :
Minimum high school diploma or equivalent requiredSome college education or business classes desirableMinimum 3 - 5 years of professional-level experience required and prior experience in the security industry, law enforcement, and / or military highly desiredDriving Positions : must possess a valid Driver's License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicleEnergetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlinesThis position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughlyAbility to write effective and concise reports in neat, legible handwriting is requiredWorking knowledge of Microsoft Office software a considerable plusProfessional, articulate and able to use good independent judgment and discretion; outstanding verbal and written communication skills requiredAbility to successfully interact at all levels of the organization, including with clients, while functioning as a team player requiredAllied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.
For more information : www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.