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Technical Account Manager

Technical Account Manager

Endurance IT ServicesVirginia Beach, VA, us
18 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description

Endurance IT Services is seeking a strategic and client-focu s ed Technical Account Manager to join our team in Virginia Beach . This role is ideal for a tech-savvy professional who excels at translating technical solutions into business value and building long-term client relationships.

Responsibilities :

  • Serve as the primary technology advisor for Managed Services clients
  • Develop and present long-term IT strategies aligned with our technology and infosec roadmaps
  • Translate complex technical concepts into clear business recommendations
  • Lead regular client planning meetings and ensure all activities are documented in the vCIO playbook
  • Collaborate with internal teams to assess technical alignment and business impact
  • Drive client satisfaction and retention through proactive engagement and strategic insights

Qualifications :

  • Bachelor’s degree in IT or related field (preferred)
  • Strong analytical, communication, and problem-solving skills
  • Proven ability to manage client portfolios totaling $90K–$120K in monthly recurring revenue
  • Track record of generating ≥20% of managed MRR in non-recurring revenue
  • Passion for client success, team collaboration, and community involvement

    • Why Join Us?

    Be part of a values-driven team that’s fanatical about client satisfaction and staff development

    Make a meaningful impact in the Hampton Roads community

    Work in a dynamic environment where your insights shape client success

    Requirements

    vCIO

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    Technical Account Manager • Virginia Beach, VA, us

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