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Business Consulting - Healthcare Transformation - Manager - Provider Operations

EYNew York, NY, US

9 days ago

Job type

Full-time

Job description

Business Consulting - Healthcare Transformation - Manager - Provider Operations

Location : New York

Other locations : Anywhere in Region

Salary : Competitive

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Healthcare Consulting Provider Operations, Manager

Today's healthcare environment in the post-COVID era is undergoing rapid change and transformation. As healthcare organizations seek to stabilize operations and plan for a financially sustainable future, they are challenged to integrate transformative technology (Artificial intelligence, automation, etc.), adjust to patient-focused operations, and maintain operational discipline to withstand increasing financial pressures. As a manager within our Health consulting practice, you'll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You'll use your industry knowledge and relationship skillsets to assist our clients in transforming operations to meet the evolving demands of today's healthcare market.

The Opportunity

As part of EY's Health consulting practice, you will work with these clients across the country in solving complex problems in today's rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on provider operations, to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts.

Your Key Responsibilities

You'll spend most of your time teaming with our provider team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers, to assess and redesign clinical processes. As a Manager in our Health consulting group focused on Provider Operations, you'll work with clients across the following areas :

Operational improvement
Benchmarking and financial quantification
Cost reduction / revenue enhancement
Workflow redesign

Skills and Attributes for Success

Effectively manage and motivate client engagement teams with diverse skills and backgrounds Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization

Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes

Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess / present ways to serve clients. Develop and maintain long-term client relationships and networks

Demonstrate in-depth technical capabilities and professional knowledge

To Qualify for the Role You Must Have

A bachelor's degree and approximately 5 years of related work experience; or a master's degree and approximately 4 years of related work experience

Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above), in a consulting firm or in a management role within industry

Ability to read and interpret hospital financial statements and contract terms, utilize complex financial models, experience with operational process mapping and experience with healthcare cost reduction planning and implementation

Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives

Experience in selling and delivering projects that cover the full life cycle of assessment, design and implementation support

Assist in generating revenue within existing healthcare clients and in developing new prospects at the "C" level of large healthcare companies

Ability to manage a team of staff / senior consulting professionals

Ability to work collaboratively in a team environment (knows when to lead and when to follow)

Strong analytical and problem-solving skills, as well as excellent oral and written communication skills

A willingness to travel to meet client needs; travel is required as needed by the client.

Ideally You'll Also Have

A degree with an emphasis in Finance, Accounting, and / or Business; CPA, MBA, MHA and / or MPH

What We Look For

We're interested in passionate leaders with a strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare, this role is for you.

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

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Transformation Manager • New York, NY, US