Inside Sales / Customer Service

Job Description

Job Description

Benefits :

401(k)

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

We are a flat-rolled carbon processor / distributor in Northeast Ohio looking to hire an Inside Sales / Customer Service Representative.

Responsibilities include :

• Communicate with customers to understand expectations and issues
• Enter customer sales orders
• Track existing orders in order to expedite if necessary or discuss with customers
• Track inbound material
• Understand the computer system as it relates to work orders, sales orders, receiving, and inventory costs

Qualified candidates will have :

• Minimum of three years of customer service experience in flat-rolled steel
• A professional demeanor and an ability to communicate effectively with customers and vendors
• The ability to make sound business decisions utilizing the data at hand
• Strong data entry and math skills
• Skilled in Microsoft Excel and Word