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Customer Service Advocate
Customer Service AdvocateVirtualVocations • Arvada, Colorado, United States
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Customer Service Advocate

Customer Service Advocate

VirtualVocations • Arvada, Colorado, United States
9 days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Service Advocate III to resolve complex issues for members or providers.

Key Responsibilities

Assess and research customer service needs, initiating corrective actions as necessary

Provide support and guidance on complex member or provider issues to ensure high-quality service

Document customer information and communications for quality and performance tracking

Required Qualifications

High School diploma or GED required

2 - 4 years of related experience required

May require vocational or technical education in addition to prior work experience

Ability to work Monday-Friday, 8 : 00am-5 : 00pm CST

Must be authorized to work in the U.S. without employment-based visa sponsorship

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Customer Service Advocate • Arvada, Colorado, United States

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