Talent.com
Account Manager Digital & Web Experience

Account Manager Digital & Web Experience

OutliantWashington, DC, US
30+ days ago
Job type
  • Full-time
Job description

Account Manager

Outliant is a fully-remote, US-based, digital product development and startup consulting company, with a team of culturally diverse creators whose exceptional skills and talents help conceive seamless digital products. Our teams exhibit work-play energy that supports individual growth, as well as encourages the freedom of creativity and "thinking outside the box."

Our core values include :

Pursuit of Excellence : We are extremely competitive, ambitious, and driven to be exceptional as individuals, teams, and as an organization. There is no standard high enough and we will never settle. We aspire to attract, retain, and empower the very best people.

Startup Mentality : Outliant began with 5 startup founders, and startup culture is deep in our DNA. It's a critical advantage that allows us to move faster, be more resourceful, and empower our team at all levels. We are in the early chapters of our journey.

World-Class Remote Collaboration : Outliant is (and always has been) a 100% remote company we have no offices and our teams are distributed around the world. Given the freedom and autonomy this provides, we require that our people excel in this remote structure.

About the Role

We are looking for an experienced Account Manager to act as the main point of contact and trusted advisor for our clients. This role focuses on building strong, long-term relationships, ensuring client satisfaction, and identifying growth opportunities. You will collaborate closely with clients to understand their business goals and ensure our products and services deliver maximum value for them.

Seniority Level : Senior

Responsibilities

  • Manage and nurture strategic client relationships, acting as their main point of contact and trusted advisor.
  • Collaborate closely with clients to understand and define their business goals, technology needs, and growth opportunities.
  • Provide guidance on how our solutions can help them achieve their business goals and customer acquisition strategies.
  • Develop and maintain detailed account plans that highlight growth areas, upsell opportunities, and collaborative initiatives.
  • Act as a strategic partner to the client, communicating effectively with stakeholders at different levels.
  • Align internal teams (sales, development, strategy) around the client's priorities and changing needs.
  • Anticipate market trends and client challenges to proactively recommend solutions.
  • Foster long-term trust and position the company as an indispensable strategic partner for the client's success.

Requirements

  • 5+ years of experience in Account Management, Customer Success, or similar roles, preferably in digital agencies or technology companies.
  • Demonstrated experience in managing and growing relationships with strategic clients.
  • Proven success in identifying growth and upsell opportunities within existing accounts.
  • Familiarity with digital marketing tools and platforms (e.g., CMS, Analytics, CRM, marketing automation).
  • Ability to influence and coordinate both internal teams and external stakeholders.
  • Comfortable working in agile, fast-paced environments with cross-functional teams.
  • Solid knowledge of web technologies and digital customer acquisition models.
  • Proven track record of advising and managing relationships with mid and senior-level stakeholders.
  • Strong business acumen and strategic thinking skills.
  • Exceptional communication, presentation, and interpersonal skills.
  • What's in It for You?

    As a full-time member of our team, you'll enjoy :

  • Paid Time Off
  • Non-working holidays per country of residence
  • Medical / Dental / Vision insurance (US-W2)
  • We are a diverse, global team!
  • To ensure the legitimacy of job opportunities, we strongly recommend that you solely rely on positions posted here on our official website : outliant.com / careers. All our current job openings require video interviews conducted in either or both synchronous (via Google Meet) and asynchronous (via Willo) formats. Kindly refrain from accepting offers that appear suspicious. For any inquiries or concerns, feel free to reach out to us via email at recruitment@outliant.com. Please be assured that we are fully committed to maintaining integrity in our hiring process.

    Create a job alert for this search

    Digital Account Manager • Washington, DC, US

    Related jobs
    • Promoted
    Digital Marketing Account Manager (Remote)

    Digital Marketing Account Manager (Remote)

    EmoryDayBaltimore, MD, US
    Remote
    Full-time
    Welcome to EmoryDay! We are the best choice in digital marketing for small to medium-sized businesses.We are hiring for an Account Manager. Accelerated paths to senior management are available for t...Show moreLast updated: 25 days ago
    • Promoted
    Cyber Product Manager

    Cyber Product Manager

    IntelliGenesisColumbia, MD, US
    Full-time
    IntelliGenesis is looking for a Cyber Product Manager to lead the go-to-market strategy for CYBERSPAN®, our enterprise-grade Network Detection and Response (NDR) platform.This is...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Account Manager

    Technical Account Manager

    REDLattice, Inc.Chantilly, VA, United States
    Full-time
    At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services.As we grow and adapt in an increasingly complex digital environment,.We are driven by ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    (Remote) Account Manager - Outdoor Lawn & Garden

    (Remote) Account Manager - Outdoor Lawn & Garden

    Szco Supplies IncBaltimore, MD, US
    Remote
    Full-time
    Founded in 1984, SZCO Supplies Inc offers a broad portfolio of knives, edged tools, and related products for work, outdoor recreation, hobbyists, collectors, and home use.We design, develop, and in...Show moreLast updated: 22 hours ago
    • Promoted
    Product Manager

    Product Manager

    Baltimore Aircoil CompanyJessup, MD, US
    Full-time
    The Commercial and Industrial Product Manager is responsible for supporting BAC’s product growth in North America.They will be product experts and represent sales and marketing on cross-funct...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Digital Product Manager

    Digital Product Manager

    American Red CrossWashington, DC, United States
    Full-time
    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...Show moreLast updated: 21 hours ago
    • Promoted
    • New!
    Ecommerce Manager

    Ecommerce Manager

    A&A GlobalCockeysville, MD, US
    Full-time
    Since 1938, A&A Global has been a family-owned company, now in its third and fourth generation.What began as a coin-operated vending machine business has grown into a leader in the bulk vending...Show moreLast updated: 22 hours ago
    • Promoted
    Digital Marketing & E-Commerce Manager

    Digital Marketing & E-Commerce Manager

    Hamilton AssociatesLinthicum Heights, MD, United States
    Full-time
    Dirt Killer Pressure Washers, Inc.With a strong presence in both.Atlantic Pressure Washers (our local retail and service hub). German-engineered electric pressure washers).Hamilton Associates family...Show moreLast updated: 8 days ago
    • Promoted
    OCO Product Manager (SD-Senior)

    OCO Product Manager (SD-Senior)

    GormatAnnapolis Junction, MD, US
    Full-time
    Gormat is looking for a OCO Product Manager with the following capabilities : .In-depth knowledge of exploitation frameworks, reverse engineering tools, and offensive cyber techniques (e.Metasploit, ...Show moreLast updated: 30+ days ago
    • Promoted
    Identity Access Management (IAM) Manager - Information Technology - Bowie, MD

    Identity Access Management (IAM) Manager - Information Technology - Bowie, MD

    WesBanco Bank Inc.Bowie, MD, United States
    Full-time +1
    SUMMARY : The Identity and Access Management (IAM) Manager oversees the strategic development, implementation, and governance of the bank's IAM program. This role involves developing IAM strategies...Show moreLast updated: 8 days ago
    • Promoted
    Senior Account Growth Manager of Network Distribution

    Senior Account Growth Manager of Network Distribution

    Legal & General AmericaFrederick, MD, United States
    Full-time
    Senior Account Growth Manager of Network Distribution.At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in wh...Show moreLast updated: 2 days ago
    • Promoted
    Digital Strategic Account Manager

    Digital Strategic Account Manager

    Sinclair Broadcast GroupHunt Valley, MD, United States
    Full-time
    We are seeking a proactive, detail-oriented, and client-focused.Digital Strategic Account Manager.This role combines deep digital marketing expertise with exceptional project management and relatio...Show moreLast updated: 3 days ago
    • Promoted
    OCO Product Manager (CSE / A, Senior)

    OCO Product Manager (CSE / A, Senior)

    GormatAnnapolis Junction, MD, US
    Full-time
    Gormat is looking for a OCO Product Manager with the following capabilities : .In-depth knowledge of exploitation frameworks, reverse engineering tools, and offensive cyber techniques (e.Metasploit, ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Technology Product Owner

    Senior Technology Product Owner

    Adtalem Global EducationColumbia, MD, US
    Full-time
    Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the know...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Account Manager, Federal

    Technical Account Manager, Federal

    QualysBaltimore, MD, United States
    Full-time
    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.The Technical Account Manager (TAM) is responsible for actively driving and mana...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Finance Director - AI Trainer

    Remote Finance Director - AI Trainer

    Data AnnotationManassas, Virginia
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...Show moreLast updated: 23 days ago
    • Promoted
    OCO Product Manager (CSA - Senior)

    OCO Product Manager (CSA - Senior)

    GormatAnnapolis Junction, MD, US
    Full-time
    Gormat is looking for a OCO Product Manager with the following capabilities : .In-depth knowledge of exploitation frameworks, reverse engineering tools, and offensive cyber techniques (e.Metasploit, ...Show moreLast updated: 30+ days ago
    • Promoted
    Account Director Digital & Web Experience

    Account Director Digital & Web Experience

    OutliantWashington, DC, US
    Full-time
    Outliant is a fully-remote, US-based, digital product development and startup consulting company, with a team of culturally diverse creators whose exceptional skills and talents help conceive seaml...Show moreLast updated: 30+ days ago