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Business Operations Supervisor

Business Operations Supervisor

Kidde Global SolutionsLafayette Hill, PA, US
2 days ago
Job type
  • Full-time
Job description

Business Operations Supervisor

Carrier Commercial Service has an opening for a Business Operations Supervisor. This position oversees and ensures accountability of a team of specialists who support sales and operations for a broad geography. The role is also responsible for managing facility operations and financial tasks and ensuring consistent processes and execution of standard work.

Key Responsibilities :

  • Facility Management
  • Submitting credit and invoice cancelation requests
  • Creating and submitting performa requests
  • Reconciling Taxable VISA
  • Completing cost transfers
  • Building a continuity within specialized teams
  • Backing up other Business Operations Supervisors
  • Leading weekly finance reviews with finance managers, preparing the files, updating and action updates
  • Coaching and developing specialized functions and coordinators
  • Providing oversight for project coordinators, jobs, and support outcomes
  • Acting as the subject matter expert for all specialists and coordinator tasks, and responsible for holding support team accountable
  • Understanding the P&L & implications of support tasks on financial & operations metrics
  • Assisting with any internal and external audit requests
  • Acting as the primary leader for the daily management board and discussing metrics, progress, changes, etc.
  • For connected services, provide execution support and plans to coordinators to schedule, and tie to startups
  • Understand and meet the key performance indicators measures set by the organization

Required Qualifications :

  • High School diploma or GED
  • 5+ years of experience in a field service business
  • Preferred Qualifications :

  • 4+ years of experience managing an operations team
  • People and accountability leader
  • Strong financial acumen
  • Common understanding of business audit requirements
  • Critical thinker and problem solver
  • Ability to coach and develop people
  • Knowledge of Salesforce
  • Knowledge of S4 / SAP
  • EHS awareness
  • Excellent customer relations skills
  • Detailed knowledge of Microsoft Office, especially Excel
  • A self-starter with a sense of time management
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    Operation Supervisor • Lafayette Hill, PA, US