Assistant Manager, Custodial Services

Type of Appointment: Full-Time, Management Personnel Plan (MPP I)

Anticipated Hiring Amount: $90,700 - $95,508 annually (Commensurate with qualifications and experience)

Work Hours: Monday - Friday, 2:00 am - 10:30am

Benefits Include: (15) Paid Holidays, (24) Vacation Days,

Recruitment Closing Date: Open Until Filled

First Application Review: August 13, 2024

THE DEPARTMENT:

The Division of Facilities Planning & Management (FP&M) consists of approximately 160 FTE and is responsible for the development, maintenance and improvements to the University's assets and facilities. With a capital program, currently valued at approximately $400 million in planning and construction, FP&M supports the campus' natural and built environment with more than 200 buildings on more than 1,400 acres and is also responsible for the coordinated planning, development and usage of the University's land and facilities. This includes responsibility of land master planning and development, project planning, building design and construction, deferred maintenance and infrastructure (roads, transportation systems, telecommunications, sewer, gas, water, and electric, etc.}, utilities and sustainability.

DUTIES AND RESPONSIBILITIES:

• Work with the department's directors, managers, and staff as team in managing, supervising, planning, coordinating and inspecting the work performed by the Custodial Services Unit staff which consists of lead custodians, custodians, skilled and unskilled laborers, and student assistants.
• Apply a style of management with an "inclusive team leader/coach" approach. In order to provide this leadership, this position requires a service oriented win-win attitude, strong communications skills, both written and oral technical skills and knowledge. Promotes and projects a positive attitude and quality service philosophy in the department.
• Manages bargaining unit employees, conducts performance evaluations, counsels staff on job functions, attendance, deals with difficult personnel issues, leads by example and instills organizational core values.
• Provides access to training aids to ensure that all staff is kept current and aware of new materials, methods, equipment, safety and regulations in their particular field.
• Oversees supplies purchases and actively participates in implementing contracts and services from vendors.
• Demonstrates a results oriented philosophy in a quality customer service environment.
• Ensures compliance with codes, rules, regulations, safety orders and safety practices applicable to the various units of the department.
• Develops and presents written and oral reports as required.
• Provides supervision and coordination of staff in accomplishing daily work duties and assignments of the unit, and assists other managers in overall planning, scheduling, and execution of the work of the Facilities Management Department.
• Clarify service request needs and standards with campus clients; discuss problems associated with their services and find collaborative solutions to resolving issues.
• The incumbent develops and implements methods and standards; streamline processes; coordinates activities for large-scale events; works effectively with others at all levels; make tough decisions; develops and implements strategic goals and objectives.
• Administers the Recycling Coordinator's efforts in working collaboratively with the campus community to implement the comprehensive Integrated Waste and Recycling Management program in the areas of waste prevention and recycling.
• Coordinate service requests for licensed facilities and staging of special events.

QUALIFICATIONS:

• Bachelor's degree or equivalent experience
• Valid California Driver's License and proof of insurance
• 3 years of experience of progressive supervisory/management of staff preferably in a customer focused custodial operation. Required and
• Excellent communication, organizational and time management skills
• Must have basic knowledge of the principles of the health, safety and sanitation laws and requirements pertaining to custodial work.
• Thorough knowledge of the tasks and assignments of custodians, including work methods, equipment and cleaning products.
• Familiarity with general trades maintenance operations.
• This position requires the ability to: make sound judgment's and decisions when analyzing situations and take effective and appropriate actions; establish and maintain effective work relationships at all levels; communicate effectively both orally and in writing, at a level appropriate to the position; understand workload priorities and assign or delegate effectively; ability to perform all of the routine and non-routine tasks of a custodian; establish and maintain records; adjust to changing priorities; understand the cleaning requirements of various types of assigned areas; manage multiple assignments; evaluate work performance to acceptable standards; and functionally supervise others to meet productivity and professional standards.
• Ability to read and write at a level appropriate to the duties of the position; ability to follow simple oral and written directions; ability to use and care for janitorial supplies equipment; ability to observe and use safe working conditions.
• Knowledge in the use of window based computer systems, Microsoft Outlook, Excel, Word, and PowerPoint.

PREFERRED EXPERIENCE:

• Bachelor's degree
• 5 years of supervisory custodial experience preferably in a university or college environment

Equity, Diversity, and Inclusion

At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success.

We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community.

More information about our campus initiatives can be found on the Office of Inclusive Excellence’s .