Front Desk Coordinator

Job Description

Job Description

The Swan Center has been known for making Atlanta more beautiful for over 30 years. Our board-certified plastic surgeons have extensive training and aesthetic sensibility. They help their Atlanta cosmetic surgery patients achieve a natural, yet enhanced appearance. Since safety is as important as results, our operating facility is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The Swan Center has a strong team that enjoys working together collaboratively, and a true emphasis is placed on the patient experience, results, and safety.

About United Aesthetics Alliance

UAA’s successful partnership with the Swan Center of Atlanta is exciting, and the UAA team is dedicated to the professionals who believe in exceptional partnerships that transform lives. UAA is a rapidly growing company that owns and manages plastic surgery and med spa practices nationwide. Backed by private equity firm Varsity Healthcare Partners, UAA is poised for successful positioning in the aesthetics market.

Position Responsibilities

• Greet clients with professionalism, warmth, and enthusiasm upon arrival and throughout all interactions consistently.
• Answer phone calls and respond to emails in a timely and courteous manner, always focusing on strong customer service.
• Schedule, confirm, and modify client appointments using scheduling software.
• Check clients in and out, ensuring a smooth and organized flow. Process payments and maintain accurate financial records and reports.
• Maintain cleanliness and organization of the front desk, waiting area, and retail displays.
• Educate clients on services, products, promotions, and spa policies.
• Communicate effectively with providers and team members to ensure seamless client experiences.

Qualifications

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.