AWS Solution Architect (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an AWS Solution Architect in the United States .

This role offers an opportunity to drive the design, deployment, and optimization of cloud-based contact center and AI solutions. You will partner closely with clients to understand business needs, assess technical requirements, and implement scalable AWS solutions that improve agent efficiency and enhance customer experiences. As a key technical advisor, you will lead architecture discussions, provide mentorship to teams, and guide solution delivery from conception to execution. This position blends hands-on technical work with strategic guidance, making it ideal for professionals who thrive at the intersection of cloud architecture, customer engagement, and business transformation.

Accountabilities :

• Lead discovery sessions and technology assessments to identify business needs and ROI opportunities for cloud solutions.
• Design, build, and deploy AWS-based contact center solutions, including Amazon Connect integrations.
• Translate customer requirements into scalable, secure, and effective cloud architectures using AWS best practices.
• Provide guidance and mentorship to technical teams, ensuring projects are delivered on time, within scope, and to high-quality standards.
• Collaborate with stakeholders to manage expectations, priorities, and technical communications.
• Drive adoption of automation, workflow optimization, and integration strategies across CRM, WFM, and contact center platforms.
• Develop documentation, training, and best practices to support solution adoption and knowledge transfer.

Requirements

Benefits

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly :

The process is transparent, skills-based, and free of bias—focusing solely on your fit for the role. Once the shortlist is completed, it is shared directly with the company. The final decision and next steps, such as interviews or additional assessments, are then made by their internal hiring team.

Thank you for your interest!

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