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Customer Service
Customer ServiceNext Staff • Kansas City, MO, US
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Customer Service

Customer Service

Next Staff • Kansas City, MO, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Are you passionate about helping others and delivering top-notch customer experiences? We are looking for a friendly and detail-oriented Customer Service Representative to join our team! In this role, youll be the first point of contact for our customers, ensuring their needs are met with professionalism and care.

Competitive Pay Earn $18 / hr with opportunities for growth

Supportive Work Environment Join a team that values collaboration and respect

Training & Development Gain the skills you need to succeed

Flexible Scheduling Work-life balance to fit your needs

Employee Benefits Including paid time off, healthcare options, and more

What You Will Be Doing :

  • Answering customer inquiries via phone, email, or chat
  • Providing product / service information and resolving concerns
  • Processing orders, returns, and account updates
  • Maintaining accurate records of customer interactions
  • Working with other departments to ensure customer satisfaction

What You Will Need to Have :

Strong communication and problem-solving skills

A friendly and patient attitude with a customer-first mindset

Ability to multitask in a fast-paced environment

Basic computer skills and experience with CRM software (a plus!)

Previous customer service experience preferred but not required

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Customer Service • Kansas City, MO, US

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