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Remote Customer Service Specialist

Remote Customer Service Specialist

VirtualVocationsAurora, Illinois, United States
30+ days ago
Job type
  • Full-time
  • Remote
Job description

A company is looking for a Part Time Remote Customer Service Specialist.

Key Responsibilities

Navigate electronic health records to validate and document patient information while ensuring HIPAA compliance

Manage a high volume of incoming calls, addressing patient needs such as scheduling, medication refills, and insurance inquiries

Schedule patient visits, verify insurance eligibility, and communicate with healthcare providers regarding clinical information

Required Qualifications

High School Diploma or GED

2-5 years of experience in customer service or healthcare

Typing speed of at least 35 wpm with 90% accuracy

Availability for full-time training for 4 weeks

Must reside within 1 hour of St. Louis, Missouri

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Customer Service Specialist • Aurora, Illinois, United States