Entry Level Insurance Office Assistant

Job Description

Job Description

Join the Watson Agency, a vibrant and customer-focused insurance firm proudly rooted in Chattanooga, Tennessee. We're seeking a dedicated Entry Level Insurance Office Assistant to be an integral part of our close-knit team. As an onsite role, you will immerse yourself in the day-to-day operations of our office, gaining invaluable hands-on experience in the insurance industry. With a positive and inviting work environment, Watson Agency is committed to nurturing talent and providing opportunities for growth. You'll be the welcoming face of our agency, assisting with client interactions, and ensuring office operations run smoothly. As you develop your skills and deepen your industry knowledge, you'll play an essential role in upholding our reputation for excellence in customer service. At Watson Agency, we believe in fostering a supportive atmosphere that encourages professional development and personal growth. Join us in making a difference in the lives of our clients and community.

Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Appreciation lunches

Team Building Events

Great Advancement Opportunities

Licensing Assistance

Work Life Balance Friendly

Bonus opportunities

Paid Holidays / FT

Business Casual

Responsibilities

Answering incoming phone calls and determining who is best equipped to help with customer and prospect needs. Administrative Support : Assist with general administrative tasks such as filing, data entry, and managing office supplies.

Customer Interaction : Greet clients and visitors warmly, answering queries both in person and electronically.

Scheduling : Help in scheduling client meetings and maintaining the office calendar efficiently.

Record Keeping : Maintain accurate client records and ensure confidentiality in handling sensitive information.

Insurance Documentation : Aid in the preparation and processing of insurance documents and claims forms.

Office Maintenance : Assist in keeping the office environment organized and tidy.

Requirements

Experience : Previous administrative or office experience, especially in an insurance setting, is helpful but not required.

Phone friendly easy to understand voice.

Communication Skills : Strong verbal and written communication skills.

Organizational Skills : Ability to manage multiple tasks and prioritize effectively.

Attention to Detail : Keen eye for detail to ensure accuracy in record keeping and customer interactions.

Customer Service : A friendly and outgoing personality with a customer-focused attitude.

Teamwork : Ability to work collaboratively with others in a busy office environment.

Technology : Comfortable using computers and learning new software applications.