Maintenance Supervisor- Student Housing

JOB PURPOSE :

• The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight.
• The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and completion of on-going maintenance projects on each community.

PRIMARY DUTIES & RESPONSIBILITIES :

Specific Responsibilities :

On at least a weekly basis, discuss status of maintenance budget.

Segment out the property for trash pick-up.

Review cleanliness of shop and supplies status (Daily).

Ensure vendor locks are installed (if utilized).

Ensure 24-hour response policy. (Daily)

If office is open late, ensure office staff knows to check prior to close.

Ensure all weekends are covered appropriately.

Put out trash notices. (Daily)

Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets.

Maintain Preventative Maintenance Schedules as detailed in CSR.

Refer to preventative service schedule within CSR.

Communicate overtime status every Monday to Community Manager. (Weekly)

Ace and Home Depot).

Monthly

Communicate issues to Community Manager for follow-up.

Inspect all breezeways monthly.

Walk irrigation with contractor.

Advise Community Manager of any cost saving and efficiency ideas.

Utilize meeting to ask about problems and get feedback on better ways of doing things and improved cost control.

Use Community Service Schedule in CSR for guidance.

Quarterly / Ongoing

Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation (standard letter).

Alert Community Manager to training needs so that classes may be scheduled.

Advise Community Manager on issues.

Ensure equipment is inspected prior to the end of the warranty period.

Move-Out / Move-In

This inspection can be a part of the quarterly maintenance inspection.

Ensure that all issues are addressed through follow-up maintenance.

Annually

QUALIFICATIONS :

Ability to write reports, business correspondence, and procedure manuals.

OTHER AND / OR PREFERRED EDUCATION / EXPERIENCE :

BUDGET RESPONSIBILITY :

JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS :

Business Management & Organizational Development – 16.67% □ Accountability – 20% □ Adaptability – 20% □ Alignment & Creating Synergy – 20% □ Hierarchal Relationships – 20% □ Setting Standards & Company Advocacy – 20% Cooperation, Influence, Teamwork & Business Relationships – 16.67% □Collaboration & Teamwork – 20% □ Cooperation – 20% □ Customer Service – 20% □ Influence – 20% □ Internal / External Relationships – 20% Decision Making / Initiative – 16.67% □ Analytical & Problem Solving – 14.29% □ Decisive – 14.29% □ Practical Judgment – 14.29% □ Action-Oriented – 14.29% □ Confidence & Risk Taking – 14.29% □ Effort & Self Development – 14.29% □ Creativity & Originality – 14.29% Staff Management & Development – 16.67% □ Acknowledgement & Compassion – 16.67% □ Associate Development – 16.67% □ Delegation – 16.67% □ Effective Recruiting and Retention – 16.67% □ Managing Diversity - 16.67% □ Performance Management & Review – 16.67% Job Knowledge and / or Job Specific Skills – 16.67% □ Job Knowledge – 20% □ Reporting – 20% □ Multi-Tasking – 20% □ Work Quality– 20% □ Work Quantity – 20% Professional / Technical / Communication Skills – 16.67% □ Ethics & Values – 14.29% □ Integrity – 14.29% □ Perseverance& Determination – 14.29% □ Reliability & Punctuality – 14.29% □ Time Management – 14.29% □ Approachability & Composure – 14.29% □ Verbal & Written Communication – 14.29% WORKING ENVIRONMENT AND PHYSICAL DEMANDS :

X Reach with hands & arms X Stoop, kneel, crouch or crawl X Talk or hear X Travel Outside the area X SUPERVISORY RESPONSIBILITY :