Load Planner

Job Description

Job Description

Key Responsibilities :

• Tracking & Tracing :  Monitor shipments in transit, update tracking systems, and proactively communicate status updates to clients.
• Data Entry :  Accurately input shipment details, updates, and customer information into logistics management systems.
• Customer Service :  Respond to client inquiries via phone, email, and chat regarding shipment statuses, delays, or issues.
• Issue Resolution :  Investigate and resolve delivery discrepancies, delays, and customer complaints in a professional and timely manner.
• Carrier Communication :  Coordinate with carriers and drivers to ensure timely pickups and deliveries.
• Documentation :  Maintain accurate records of shipments, proof of deliveries, and service logs.
• Collaboration :  Work closely with warehouse, dispatch, and sales teams to streamline logistics operations.
• Compliance :  Ensure all shipment documentation follows company and regulatory requirements.

Qualifications & Requirements :

Must have experience with Microsoft Outlook and Excel.

Preferred Qualifications :

Company Description

At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel.

Company Description

At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel.