Seasonal Counter Server- Malvern

Overview As a Seasonal Front of House Team Member , you’ll be part of the energy and warmth that make The Buttery such a special place to visit.

From greeting guests and taking orders to running food and keeping the space looking its best, you’ll play an essential role in creating a welcoming, joyful experience during our busiest (and most festive!) time of year.

This is a hands-on role perfect for someone who loves connecting with people, thrives in a fast-paced environment, and enjoys being part of a fun, collaborative team.

This position is available from November through January 1st , with the potential for long-term employment after the holidays for the right candidate.

Responsibilities Provide exceptional service by greeting customers warmly, accurately taking orders, and handling transactions with efficiency and care.

Maintain a clean and welcoming environment, ensuring all front-of-house areas, displays, and equipment are neat, organized, and up to health and safety standards.

Support team operations by being cross trained on all areas of the job including cash handeling, food running, restocking displays, assisting with receiving deliveries, and reporting customer feedback or facility concerns to leadership.

Uphold service standards by collaborating with the team to maintain quality, address customer inquiries, and reinforce a positive, respectful team culture.

Contribute to team growth through ongoing learning, especially around coffee and tea offerings, and by helping train new staff on service, menu, and brand values.

Qualifications 1+ year of experience in high-volume coffee or a customer-facing role in food, beverage, or retail is preferred.

Strong time management, organization, and communication skills, with the ability to stay focused and efficient in a fast-paced environment.

Genuine passion for hospitality, with a love for great food and drink and a commitment to delivering exceptional service.

Team-oriented and self-motivated, with a positive attitude, eagerness to learn, and willingness to support and uplift others.

What We Offer Career Growth :

• Opportunities for professional development and career advancement as our cafe continues to expand.

Dynamic Work Environment :

Seasonal Employee Benefits :

The Buttery is many things :