Financial Services Representative (Personal Banker)

Financial Services Representative

A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real estate secured); as well as identifying and referring sales opportunities to the appropriate bank partner.

Qualities of a successful candidate :

• Sales Outreach : Self-starter that is disciplined enough to manage daily calling activity to achieve required results.
• Communication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation
• Customer Service Skills : Builds trust and confidence with clients
• Adaptability : Has the ability to learn and adapt quickly to new information and technology
• Teamwork : Strives to build strong working relationships with those on their team as well as cross-functional relationships
• Influence : Capable of building rapport with different personalities to drive positive results
• Agility : Able to process information and move quickly through problem resolution

Responsibilities

Qualifications