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Annuities Customer Support
Annuities Customer SupportDXC Technology • Plano, TX, US
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Annuities Customer Support

Annuities Customer Support

DXC Technology • Plano, TX, US
30+ days ago
Job type
  • Full-time
Job description

Job Title

Job Description

Essential Job Functions :

  • Follows procedures to process new business application transactions
  • Corresponds with agents, internal wholesalers and other departments regarding pending cases
  • Responsible for the accurate handling and timely execution of New Business Applications
  • Must provide an elite customer service experience
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
  • Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC / BrightHouse guidelines
  • Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
  • Performs other related duties as assigned or required

Mandatory Requirements :

  • High school diploma
  • Minimum 2 years of customer service experience in the insurance and annuities fields
  • Working experience of insurance products, applicable policies, procedures, and guidelines
  • Excellent communication skills
  • Excellent grammar and writing skills
  • Preferred Qualifications

  • Annuities experience is highly preferred
  • MS Excel experience
  • Work Environment :

  • Schedule is Monday through Friday, 8 : 00am - 5 : 00pm; Central Time Zone is preferred
  • All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
  • At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

    DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

    We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters.

    If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

    Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

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    Customer Support • Plano, TX, US

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