Production Support Engineer - Watertown, WI

Description

ROLE PURPOSE

The Production Support Engineer works closely with manufacturing teams to ensure production schedules and quality goals are consistently achieved. This role leads and supports the implementation of corrective actions, fool-proofing measures, and continuous improvement initiatives to enhance manufacturing efficiency, product reliability, and customer satisfaction. The engineer serves as a key technical resource on the production floor, troubleshooting issues, supporting safe work practices, and driving process improvements that align with operational and regulatory standards.

Key Responsibilities

MAIN RESPONSIBILITIES

• Maintain, gather, and report with production
• Ensure that ergonomic and safety issues for employees are addressed in tools and methods.
• Provide frontline support for production as required to troubleshoot and analyse components or systems.
• Implement and regulate production support tools and all required test equipment.
• Analize in-house failures in production to determine and / or implement corrective action.
• Investigate production related installation failures to determine and implement of corrective action.
• Communicate with internal stakeholders as required to analyse and resolve issue and / or implement corrective action.
• Advise and support continuous improvement initiatives such as housekeeping principles to revise tooling, line layout, and procedures.
• Understand ISO, UL and OSHA requirements : be able to effectively audit processes, work with UL inspectors to implement and monitor safe work processes
• Support quality training initiatives.

Skills, Knowledge & Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

Education Level :

Qualifications :

REQUIRED SKILLS AND COMPETENCIES

Job Benefits

Glory is proud to share that our benefit package ranks in the top 25% across the country!

Benefits :

Global Leaders in Customer Experience Automation

With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes.

Why Join Us

Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.

Glory Values

The Glory Values are our ethos of working together, diversity and innovation : a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.