Director of Surgical Services | Manchester, NH
Schedule : Full-time | Days (No Weekends)
Overview
We are seeking a Director of Surgical Services to lead and oversee surgical operations in a 330-bed acute care hospital and Level III Trauma Center in Manchester, NH. The Director will ensure high-quality, patient-centered care across multiple surgical service lines while fostering a culture of accountability, collaboration, and operational excellence.
Job Summary
The Director of Surgical Services is responsible for the overall management and strategic leadership of the surgical department(s). This includes staffing oversight, budget management, policy development, and coordination of care to ensure safe, efficient, and high-quality surgical services.
Key Responsibilities
Quality & Compliance
- Promote evidence-based practices to enhance patient safety and clinical outcomes.
- Ensure compliance with all legal, regulatory, and accreditation standards.
- Monitor and manage patient throughput, care coordination, and admission / discharge processes.
- Develop and implement policies and procedures to maintain high-quality care standards.
Service & Patient Experience
Lead initiatives to achieve exceptional patient experiences.Utilize feedback mechanisms to benchmark performance and implement improvement strategies.Foster interdisciplinary communication and collaboration to meet patient care needs.People & Leadership
Inspire and develop a culture aligned with organizational vision, mission, and values.Support employee engagement, recognition, and professional development.Directly supervise surgical staff, including Certified Nurse Coordinators and lead technologists.Finance & Operations
Participate in annual budget planning, including staffing, supply, and equipment needs.Monitor department performance against budget and implement corrective actions.Identify opportunities for cost savings and efficiency improvements.Qualifications
Education : Bachelor’s Degree in Nursing required; Master’s Degree preferred.Experience : Minimum 3 years in a Director-level Surgical Services role.Proven leadership experience in managing multi-specialty surgical services, including OR operations, staffing, and quality metrics.Additional Details
8 ORs including 2 CVORs, with multiple surgical service lines (General Surgery, Vascular, CVOR, Urology, Gynecological, Orthopedics, Neurological).Manages a team of ~67 FTEs with direct reports including 2 Certified Nurse Coordinators and lead CVOR techs.Reports to the Administrative Director.Focus on improving KPIs and surgical operations in a transitioning hospital environment.