Job Description
Job Description
The Arborist Sales Rep is a challenging year-round position requiring knowledge and experience with tree care, tree evaluation, plant health care and industry approved tree care practices as well as practical experience in estimating tree services. You must understand all of the logistics required to successfully deliver a crew, and you must be able to guarantee a quality work product along with an excellent client experience. A successful Arborist Sales Rep has a strong work ethic and is a self-starter who enjoys interacting with the public and our employees. Training is provided to familiarize with sales and operation procedures.
Major Objectives :
The primary objective of the Arborist Sales Rep is to follow up on requests for service, generate sales opportunities, and meet sales goals while creating 100% positive customer interactions. Primary duties will include surveying residential and commercial properties, handling client proposal requests, performing site inspections to identify and determine necessary arboricultural recommendations and managing tree crews.
Essential Functions :
- Must be able to accurately estimate time and cost for crews to carry out pruning, removal, cabling, or any other proposed tree care needs
- Perform site inspections for proposal preparation
- Develop and maintain long-term relationships with clients
- Maintain neat, clean, and professional appearance and image while on customers' sites
- Effectively manage, lead and mentor staff on the tree crews
Responsibilites :
Sales prospecting using consultative sales techniques to build long standing business relationshipsEstimating job costs and providing estimates to prospects and clientsFollowing up on estimatesNegotiating contracts and working with office staff to schedule workDrafting work orders and instructing crews on key elements of job scope / requirements to ensure that executed work meets client expectationsSet up crews, supervise work being performed, and complete jobs to clients' satisfactionFollowing up with customers immediately after a job has been completed to ensure work performed met expectations and resolving issues as neededInvoice customer immediately after job is complete to customer's satisfactionFollowing up with customers on past due invoicesObtain referrals from clients, netwrk, and develop new businessContinually prospects for new businessAssisting with crew training on proper tree care techniques and reviewing crew work for safety, quality and efficiencyDemonstrating role model behaviors on ethics and integrity as well as positively promoting the Company cultureUse CRM and estimating job softwareOther duties as assignedRequisite Knowledge, Skill, and Abilities :
A minimum of 2-3 years of hands-on tree service experience, including knowledge of trees and plant health care requiredISA Certified Arborist certification requiredAbility to effectively price tree care recommendations and other services offeredProven sales track record and ability to attain required sales goalsExcellent customer service skills and telephone etiquetteExcellent organizational skills - ability to multi-task and prioritizeAbility to identify problems and workin conjunction with others to implement effective solutionsAttentive to details, analytical skills, and basic computeer and math skillsGreat listening skills and excellent verbal and written communication skillsMust be reliable individual, self-motivated with a can-do, positive, and upbeat attitudeValid Driver's License with clear driving recordAbility to pass pre-employment drug and background checkCDL and the ability to speak both English and Spanish fluently are a plusCompensation :
Compensation based on qualifications and experience.