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Case Manager

Case Manager

Avalon CenterCrossville, TN, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : 16-20 DOE

Shelter Case Manager

Join Us in Making a Difference

About Us

The Avalon Center is a lifeline for survivors of domestic violence and sexual assault, offering safety, advocacy, and resources to help individuals and families rebuild their lives. Our team is passionate about creating a safe, empowering, and compassionate environment where survivors can heal, grow, and thrive.

About the Role

Were looking for a dedicated and empathetic Shelter Case Manager to join our team at our emergency shelter. In this role, youll be a steady, supportive presence for residentshelping them set and achieve goals, connect to resources, and take meaningful steps toward self-sufficiency. If youre a compassionate problem-solver who thrives in a fast-paced environment, wed love to meet you.

What Youll Do

  • Provide trauma-informed case management services to shelter residents, focusing on empowerment and safety.
  • Conduct intake assessments and develop personalized service plans with measurable goals.
  • Connect clients to community resources such as housing, employment, healthcare, and education.
  • Serve as a strong advocate for clients in interactions with agencies, landlords, and service providers.
  • Facilitate life skills workshops and support groups to promote independence and confidence.
  • Maintain accurate, confidential case files and ensure timely documentation that meets grant requirements.
  • Collaborate closely with shelter staff to maintain a supportive and safe living environment.
  • Provide crisis intervention and emotional support when residents need it most.
  • Participate in staff meetings, trainings, and community outreach events.

What Were Looking For

  • Bachelors degree preferred, but relevant experience will be considered.
  • Experience working with survivors of domestic violence, sexual assault, or other vulnerable populations preferred.
  • Knowledge of trauma-informed care and best practices in advocacy.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to maintain confidentiality and uphold professional boundaries.
  • Comfortable with Microsoft Office and client database systems.

    • Work Environment

    This position is based at our emergency shelter. Some evening or weekend shifts may be required to meet client needs.

    Why Join Avalon Center?

  • Be part of a mission-driven team making a tangible difference in peoples lives.
  • Work in a supportive, collaborative environment that values your well-being.
  • Opportunities for ongoing training and professional development.
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    Case Manager • Crossville, TN, US