Live Chat Agent

Job Description : Live Chat Agent at SouthEnd Psychiatry

Location : Bronx, NY 10465

Employment Type : Full-Time / Part-Time / Remote

Salary : $26 per hour

Company Overview :

SouthEnd Psychiatry is a leading mental health practice dedicated to providing compassionate and innovative care to our patients. Our team is committed to creating a positive impact on mental health and well-being within our community.

Job Summary :

As a Live Chat Agent at SouthEnd Psychiatry, you will play a crucial role in delivering exceptional customer support and administrative assistance through virtual communication channels. If you are a proactive and empathetic individual with great communication skills, we invite you to join our dynamic team.

Key Responsibilities :

• Engage with patients and provide prompt assistance via live chat
• Coordinate appointment scheduling and manage administrative tasks efficiently
• Deliver accurate information regarding services and inquiries
• Collaborate with the team to ensure a seamless patient experience
• Maintain professionalism and empathy in all interactions

Requirements :

Benefits :

Join Our Team :

If you are passionate about making a difference in the mental health field and thrive in a fast-paced, virtual work environment, we would love to hear from you. Apply now to be part of the SouthEnd Psychiatry team and help us continue our mission of providing exceptional care to our patients.

SouthEnd Psychiatry is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace for all employees.

Company Description :

SouthEnd Psychiatry is a mental health practice in New York that provides both in-person and online psychiatric and therapy services, including medication management, talk therapy, and diagnosis for various conditions like PTSD, depression, and ADHD. They emphasize a collaborative approach, team-oriented care, and offer flexible appointment options and different pricing plans, including some that are insurance-based