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Quality Outreach Coordinator

Quality Outreach Coordinator

Pyramid Consulting, IncUnited States
11 days ago
Job type
  • Temporary
Job description

Immediate need for a talented Quality Outreach Coordinator. This is a 09+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID : 25-89309

Pay Range : $24 - $25 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

  • Perform outreach to members and / or providers via phone, fax, or email to encourage completion of preventive care and close open care gaps .
  • Support quality and compliance initiatives, including seasonal call campaigns and record retrieval projects .
  • Obtain medical records from providers and submit documentation to the appropriate clinical teams .
  • Accurately enter assessments, authorizations, and record data into internal systems .
  • Maintain confidentiality and integrity of all Personal Health Information (PHI) .
  • Collaborate with supervisors, project managers, and team leaders to meet departmental goals .
  • Ensure compliance with organizational policies, standards, and quality benchmarks .
  • Perform additional administrative or operational support tasks as assigned .

Key Requirements and Technology Experience :

  • Key Skills; Minimum of 2 years of experience in managed care, healthcare, or medical office setting.
  • Experience with quality improvement initiatives or HEDIS processes.
  • Experience with case management and outbound callings.
  • Strong knowledge of medical terminology and healthcare administration practices
  • Proficient in computer systems, including Microsoft Office Suite, fax, and PDF file conversions
  • Prior experience in a healthcare call center or quality outreach environment
  • Familiarity with data entry, healthcare compliance, and HIPAA standards
  • Excellent verbal and written communication skills
  • Strong attention to detail and accuracy in data management
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment
  • Independent worker with strong organizational and problem-solving skills
  • Commitment to quality outcomes and patient-centered care
  • High school diploma or GED .
  • Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

    Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here .

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    Outreach Coordinator • United States

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