Job Title
Optometric Office Technician / Medical Office Administrator
Reports To
Store General Manager
FLSA Status
Hourly; Non-Exempt
Position Purpose
The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients / customers by delivering an exceptional patient / customer experience, fostering patient / customer retention, and promoting outstanding associate / doctor satisfaction.
Essential Duties and Responsibilities
Clinical Duties
- Taking patient medical histories
- Preparing patients for examinations
- Administering tests prior to the eye exam
- Assisting doctors during examinations
- Assisting with ordering glasses and contact lens supply
Administrative Job Duties
Greeting and directing patientsAnswering telephonesUpdating and maintaining Electronic Medical RecordsObtaining insurance verification and authorizationAdjust scheduling for priority patientsScheduling appointmentsProcessing insurance claim formsPatient and insurance billingOptometric medical billing and codingVision insurance billing and codingAccounts receivable and accounts payableBookkeepingSelling glasses and contact lens suppliesThe Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply.Travel Requirements
Occasional travel locally, within 15?mile radiusQualifications
Ability to provide enthusiastic and concise communication to meet / exceed customer expectations as well as foster positive and results?oriented associate, doctor and host relationships.Ability to manage priorities through adaptability, willingness to take calculated risks, and follow?up.Experience with personal computers preferred.Valid State Drivers License and State Minimum Insurance coverage.High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1?2 years in a retail setting.Seniority Level
Entry level
Employment Type
Full?time
Job Function
Health Care Provider
Industries
Staffing and Recruiting
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