Store Manager

CVS Health Store Manager

At CVS Health, we are focused on transforming health care for our customers, and on making our company a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Our Retail Store Managers play a critical role in building and leading teams to consistently deliver on our brand promise. As a CVS Health Store Manager, you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The SM will achieve success through managing, inspiring and coaching their direct reports, consisting of Front Store crew and FS management positions. The SM will lead the store team through effective communication, consistent application of SOPs and best practices, provisioning of appropriate support to all departments, and scheduling to the needs of the business. A model for all, the SM will demonstrate CVS Health's Heart At Work behaviors, HelpingWithHeart Actions, and will lead their team to do the same.

Primary Roles and Responsibilities

To successfully operate their retail location, the Store Manager is specifically responsible to :

• Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, contributing to career progression, involving hiring, training, performance management, and where required, termination of employment
• Ensure appropriate staffing to operate store successfully by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending
• Improve store performance measures (sales, service, loyalty, shrink, compliance, etc.) by coaching colleagues and working within the #OneTeam dynamic to identify and address barriers to operation
• Maintain a safe and high-quality working environment that complies with all regulatory and company standards
• Oversee timely and quality training of front store and cross-trained colleagues
• Conduct regular check-ins with all direct reports to track business goals and maintain team engagement
• Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team and any other in-store teams (e.g., Minute Clinic, etc.) to foster a #OneTeam mentality and support a holistic total store staffing pipeline
• Partner with FS DL to establish store priorities, implement new initiatives, and engage all colleagues
• Act as an ambassador for CVS Health through professional behaviors and positive engagement within the community

Education

High school diploma or general equivalent education (GED)

Required Qualifications

Must be 18 years of age

Completion of all required training for current role within required timeframe

High school diploma or general equivalent development (GED)

1-3 years of prior relevant work experience

Work flexible schedules including early morning and evening shifts according to store needs and operating hours; two closing shifts per week and four weekend shifts per month are required at a minimum

Examples :

Lift and exert up to 50 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting

Ability to stand and walk for an extended amount of time

Preferred Qualifications

Pharmacy Technician Licensure

Bachelor's degree

Anticipated Weekly Hours

45

Time Type

Full time

Pay Range

The typical pay range for this role is : $77,000.00 - $127,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

For more information, visit https : / / jobs.cvshealth.com / us / en / benefits

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.