At Cooper's Hawk, our Servers are more than just order takers. They are curators of unforgettable experiences. Grounded in high standards and brought to life through Uncompromising Hospitality, they create moments that connect, delight, and inspire. Through warm, team-based service and thoughtful conversation, they guide guests through our food, wine, and Wine Club with confidence and care. Every visit becomes more than a meal; it becomes a memory.
Compensation Range : $9.00 / hour plus tips
What You Will Get
- 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
- Monthly Wine Tastings for Two
- Medical, Dental, Vision, and Telehealth
- 401k with Company Match
- Paid Time Off and Flexible Schedules
- Early Pay Access
- Wellness and Mental Health Support
- Wine and Culinary Education
- Career Growth Flight Plan
- Team Member Rewards, Milestone Recognition, and Referral Bonuses
How You Will Succeed
Show Up Ready : Come prepared, stay sharp, and start strong.
Arrive on time, and in proper uniform standardsKnow the menu, wine list, and steps of serviceUse the POS system and handle payments with accuracyUnderstand the benefits of Cooper's Hawk Wine Club and its offeringsFollow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.Own What You See : Take responsibility, jump in, and do what needs to be done.
Jump in where needed to help the teamServe food and drinks with speed and careFollow legal guidelines for alcohol serviceTake initiative to solve problems and support the guest experienceStay in Sync : Communicate often, move with your team, and keep service flowing.
Anticipate the needs of guests and fellow team membersCommunicate clearly with the Kitchen, Hosts, Runners, Bartenders, and ManagersHelp the team stay coordinated and focusedMake It Personal : Be genuine, listen well, and tailor the experience.
Welcome every guest with warmth, use guests names, celebrate milestones.Answer questions and make recommendations that feel genuineUse your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.See the person, not just the taskAdd a Touch : Go beyond the expected to create memorable moments.
Find small ways to delight the guestsShare the story of our Wine Club and invite guests to joinIntroduce wine tastings and help guests enhance their experienceLet your personality shine & leave your signature on every interactionWhat You Will Bring
At least 21 years of age and six months of server experienceExperience in full service or upscale casual dining preferredComfort speaking about food, wine, and our Wine Club programA passion for hospitality and working as part of a teamAbility to multitask and stay calm in a fast-paced settingAbility to lift 40 pounds and work on your feet up to 10 hoursMust be able to read, write, and understand EnglishFlexible availability, including weekends and some holidaysCooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
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