Clinical Manager - Registered NurseVITRA Health • Braintree, MA, US

Clinical Manager - Registered Nurse

VITRA Health • Braintree, MA, US

8 days ago

Job type

Full-time

Job description

Clinical Manager- Registered Nurse

Vitra Health is hiring, and we believe that our team is the key to our success. That is why we are looking for a Clinical Manager- Registered Nurse to join our team. If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today! VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers.

Oversee the growth, development, and compliance of designated regions in the Family Services Business Unit. Supervise, coach, lead and develop field and operations teams to provide ethical and quality home health services to vulnerable populations.

Essential Functions :

Responsible for all processes and procedures related to program regulations, client retention, and program growth.
Manages the regional budget and billing of the entire region.
Oversees program compliance including monthly visits, scheduling, compliance of notes, logs, CG education, CG credentialing, IDT meetings, as well as Semi / Annual compliance.
Manages field staff and coaches them towards ownership over their caseload and program compliance, which includes ensuring all annual and semi-annual visits are completed in a timely manner and that all CG documents are logs are being collected.
Delegate to the Clinical Team Leads to ensure smooth operations on the clinical / field side, as well as the operations / back of house side.
Fosters a positive team culture by setting expectations, providing proper training on systems and processes, as well as identifying and reviewing patterns (errors or successes) in performance.
Ensure client and caregiver maintenance by coaching staff to anticipate and prevent potential discharges by working closely with insurance authorization team to ensure field staff are well informed regarding potential insurance / billing issues and managing the NS / INS list closely to correct deficiencies as soon as possible.
Client centric strategic planning which includes problem solving with care teams to prevent discharges, client, and CG dissatisfaction.
Reviews reports from Clinical Team Leads to assist with staff coaching, delegation of responsibilities and smooth program operation, including, but not limited to : weekly number of visits scheduled per care team, timely stipend payments, clients that are due for annual or semi-annual visits, as well as those clients in the intake stage and those that are reaching the end of the authorization period
Identify gaps in the availability of current employees and client needs to create the hiring forecast.
Identify opportunities for improving or streamlining processes and procedures.
Act as a subject matter expert and resource to other team members
Responsible for holding direct reports accountable for meeting expectations / KPI's.
Effectively manages assigned team through systems and reports on a daily / weekly basis.
Regular review of staff performance and documentation for coaching and disciplinary action as needed.
Responsible for clear communication within the region, including leading biweekly meetings with care teams, individual staff, MDT meetings to review chart audits at semi / annual periods.
Community Outreach as needed.
Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.
Show a genuine interest and compassion for the communities we serve and embrace and champion a culture of diversity, equity, and inclusion.
Foster culture of customer service and commitment to quality care.
Serve as a brand ambassador for Vitra reflecting our vision, mission, and values.
Show genuine interest and compassion and commitment to the diversity of our clients and team members.
Other duties as assigned.

Education, Experience and Licensure Requirements :

Minimum 5 years of management experience. 5+ years' experience in clinically treating patients, with a proven success track record Preferred.

Experience supervising, managing performance, and training staff.

Active Registered Nurse License required.

Able to work independently & willing to work in the field as needed.

Previous experience in home health care or other branches of health care preferred.

Customer service experience via phone, email, or chat

Fluency in English and a second language preferred but not required.

Experience utilizing scheduling software, EHR required.

Microsoft Suite proficiency required.

Current CPR Certification (if not, it can be provided)

Previous experience in the direct care of elders or adults with disabilities preferred.

Must be able to pass a background check.

Physical and Environmental Demands :

Works in a clean well-lit environment with fluctuating temperatures in close proximity to others.

Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.

Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to navigate stairs; requires visual acuity and manual dexterity to operate equipment.

Vitra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Registered Nurse • Braintree, MA, US