Technical Support Specialist - Gate Operators & Access Control Systems in Inglewood

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Job DescriptionJob Description

Technical Support Specialist – Gate Operators & Access Control Systems

Schedule : Monday – Friday, 7 : 00 AM – 3 : 30 PM

About the Role

We are seeking a hands-on Technical Support Specialist to provide expert phone and in-person support to distributors, dealers, and end users for our gate operator and access control systems.

This position involves troubleshooting electrical and mechanical issues, assisting with installation support, and working closely with our engineering team to resolve technical challenges in the field.

Note : This is NOT an IT computer support position . This role focuses on mechanical and electrical troubleshooting for physical gate and access systems.

Key Responsibilities

• Provide technical support via phone and email to dealers, installers, and end users.
• Troubleshoot issues with gate operators, access control, and related low-voltage systems.
• Support installation and setup of new systems.
• Work with Engineering and Product Support teams to research and resolve field issues.
• Document service calls in the Tech Ticket system.
• Use the Illustrated Parts Breakdown (IPB) system to identify and recommend replacement parts.
• Assist customers in the Will Call Department with questions and product pickups.
• Maintain a professional, customer-focused approach at all times.

Qualifications

NOTE : This is not an IT Computer Support Position.

Education :

Requires a high school diploma. General knowledge of electricity and electronics.

Experience and Background :

Experience in Access Control, Card Access Systems, Vehicular Gate Systems or telephone equipment is beneficial but not a requirement. Product training is provided.

Why Join Us

some of the benefits package below for warehouse associates

Company DescriptionFull service Staffing firm. Filling jobs for well established companies in the LA, and Orange County areas. Most of our jobs are temp to hire or direct hire placements. We are looking for Individuals seeking full time permanent work.Company DescriptionFull service Staffing firm. Filling jobs for well established companies in the LA, and Orange County areas. Most of our jobs are temp to hire or direct hire placements. We are looking for Individuals seeking full time permanent work.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.