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Mortgage Executive Assistant to the Director of National Sales

Mortgage Executive Assistant to the Director of National Sales

TowneBank MortgageNorfolk, VA, United States
1 day ago
Job type
  • Full-time
Job description

Job Description : Are you an organized, driven professional looking to grow your career in a dynamic, fast-paced environment? TowneBank Mortgage is seeking a motivated Executive Assistant to support our Director of National Sales. This is a unique opportunity to join a high-performing team where you'll gain exposure to national level operations, sharpen your skills, and contribute meaningfully to our continued growth.

In this role, you'll provide essential administrative and operational support, helping ensure the smooth execution of daily activities and strategic initiatives. You'll work closely with leadership, gaining insight into the mortgage industry while developing your professional toolkit. Ideal candidates are proactive, detail-oriented, and eager to learn, ready to take on challenges and grow with the team.

Why TowneBank Mortgage?

We're more than a mortgage company-we're a community. Here, you'll find a culture of respect, collaboration, and growth. You'll be empowered to make a difference and be supported every step of the way.

The TowneBank Commitment : Our Culture and Values :

At TowneBank , we are dedicated to providing exquisite service for our members, fostering a bright future for our dedicated team members, and maintaining a leadership role in promoting the social, cultural, and economic well-being of our community.

Embracing our hometown banking philosophy, our team members are active volunteers , serving on numerous boards and donating their time and talents to local organizations. Joining us means becoming part of a company focused on giving back to the regions we serve and fostering new growth.

Your Core Focus : Essential Responsibilities : As the Mortgage Executive Assistant , you will provide administrative support for all activities of the Director of National Sales. Your key responsibilities will include :

  • Executive Communications Management : review and evaluate incoming communication to the Director of National Sales. Assist in drafting executive communications as needed.
  • Data Analysis and Executive Reporting : Apply your intermediate-level Excel skills to analyze large amounts of mortgage-specific data. You will transform raw information into polished, comprehensive reports and documentation using the MS Office Suite, summarizing key findings to inform strategic decisions.
  • Strategic Foresight : Utilize your mortgage sales or operations experience to proactively anticipate potential problems, identify critical issues, and flag growth opportunities. You must exercise sound judgment and discretion to handle confidential information and complex situations independently.
  • Logistics and Calendar Command : Manage and coordinate an extremely complex executive calendar. You will arrange all aspects of domestic and occasional international travel, including air, hotel, and ground logistics.
  • Sales Meetings and Event Management : facilitate the meeting process : scheduling, securing locations, coordinating catering, attending, and preparing accurate and timely meeting minutes. You will also serve as a key coordinator for annual corporate events, requiring occasional travel.
  • Sales Department Liaison : interact with the Sales Division and all other departments within TowneBank Mortgage. Supporting 26 Sales Managers across our national footprint, you will ensure seamless communication, collaboration, and execution of cross-functional initiatives. Maintaining the Sales SharePoint site.
  • Financial Administration : Accurately handle the monthly reconciliation of corporate credit cards and detailed expense reports with meticulous precision. Coordinating with Human Resources and Accounting on sales employee compensation schedules and offer packets.
  • Regulatory Adherence : Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML), including the Bank Secrecy Act (BSA).

Candidate Profile

  • A proactive, polished professional with exceptional organizational skills.
  • Someone who can balance discretion with influence, and detail with big-picture thinking.
  • A team player with a positive attitude and a passion for excellence.
  • Minimum Required Skills and Competencies

  • Proven experience using Microsoft Office Suite in a professional work environment.
  • Functional intermediate-level Excel skills (data analysis, complex formulas).
  • Impeccable organization and prioritization skills , with the ability to multitask and manage multiple competing demands effectively.
  • Strong verbal and written communication skills coupled with a professional telephone presence .
  • The ability to exercise absolute discretion and sound judgment when dealing with sensitive and confidential information.
  • A self-motivated attitude with the ability to work independently while functioning as a flexible, collaborative team member.
  • Desired Skills and Competencies (The Competitive Edge)

  • A minimum of two years of Administrative or Executive Assistant experience , ideally supporting a senior-level executive.
  • Demonstrated ability to resolve conflicts with creativity and professional authority .
  • The proven ability to control situations or events in the absence of a higher authority .
  • Confidence in making recommendations or decisions that affect office operations and activities .
  • Demonstrated experience managing an executive's complex calendar for maximum efficiency.
  • Physically you can anticipate to :

  • Express or exchange ideas by means of the spoken word via email and verbally
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
  • Not substantially exposed to adverse environmental conditions
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
  • #mortgage

    #tbm

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Assistant Executive Director • Norfolk, VA, United States

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