General Manager - Spokane Valley Mall

General Manager - Spokane Valley Mall

Full time 14022 East Indiana Ave, Spokane, WA, US 99216

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

Drive profitable sales through forecasting and scheduling

Manages store budget for daily operations in support of the P&L

Builds highly productive teams through sourcing, selecting and developing people

Accountable for team performance through coaching and feedback

Teaches and trains to build capabilities

Leads the implementation and execution of all Standard Operating Procedures and initiatives

Creates an inclusive environment

Implements action plans to maximize efficiencies and productivity

Performs Service Leader duties

Represents the brand and understands the competitors

Promotes community involvement

Leverages OMNI to deliver a frictionless customer experience

Ensures all compliance standards are met

Who You Are

3-5 years of retail experience leading others

College degree or equivalent experience preferred

Demonstrated ability to deliver results

Ability to effectively communicate with customers and employees

Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift / carry up to 30 lbs.

Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

Ability to travel as required

Business Acumen skills

Established time management skills

Strong planning and prioritization skills

Benefits at Old Navy

Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

See more of the benefits we offer.