Overview
FreshDirect - Senior QA Analyst (Manual with SQL)
Join FreshDirects tech and product teams in Turkey (Istanbul). FreshDirect has been New Yorks most trusted online grocery brand for over 20 years. We deliver the freshest, highest-quality groceries and meals to New Yorkers, with over 12,000 products and a 3,000-strong team operating from a 60,000 m fulfillment center near Manhattan. Were expanding in Istanbul to enhance our website, mobile apps, logistics systems, personalization, and AI, and your work will directly shape how New Yorkers shop for food. Our Istanbul office is based in Levent, in a focused and fast-moving environment where founders are accessible and ideas move quickly. Youll collaborate closely with our New York team, with opportunities to visit our offices there.
Position Summary : Seeking a Senior QA Analyst (Manual Testing with SQL) in Turkey (Istanbul) with 7+ years of QA experience to be responsible for all aspects of user acceptance testing and the quality assurance lifecycle pertaining to the Ecom industry. This includes end-to-end accountability to test the quality of the user experience through visual inspection and functional testing against established QA principles, methodology and guidelines. The QA Analyst will also be required to create manual test cases, execute test scripts, and participate in defect remediation.
Key Responsibilities
- Participate in team ceremonies, training, meetings, defect remediation, and metrics
- Coordinate with stakeholders and engineering team members to understand and review functional specifications, requirements, designs, and test cases
- Actively oversee reviews (functional and technical), identify and help bridge gaps in requirements, particularly around use-cases and workflows (happy path, alternate paths, user-error, and system-error workflows)
- Review, implement, maintain, and execute manual test cases
- Responsible for testing, tracking, and managing defects for one or more teams
- Conduct regular Functional Test Coverage reviews and alert project leadership of critical dependencies, risks, or constraints, and recommend remediation steps
- Responsible for test-plan implementation, test peer-reviews, test assignment, and quick resolution of bugs based on severity / priority
- Analyze test results to predict user behavior, identify bugs, and work with the project team to triage
- Ensure delivery of the assigned project is on schedule and communicate risks on time
- Contribute to estimating efforts required, preparing test strategy for functional and regression testing
- Maintain ownership of the QA environment(s), test data creation, and collaborate with the project team to share test summary reports at the end of each sprint
- Participate in mentoring, training, and guidance of junior and new team members
Must Have Skills / Experience
Strong experience in manual testing for both desktop and mobile applications, including writing and executing SQL queries; expertise in API testing with tools such as PostmanProven ability to develop QA test plans, test strategies, and project staffing estimatesExperience with test management tools such as Zephyr and Jira; ability to validate software performance against established guidelinesSkill in writing, reviewing, and maintaining quality standards, test cases, and test proceduresStrong background in usability, functional, and regression testingHands-on experience with cross-device, cross-browser / OS, and screen resolution testing of web and mobile applicationsProficiency in defect management tracking, reporting, and communicating status with developers and stakeholdersExcellent knowledge of the SDLC and Agile / Scrum methodologiesAbility to create and analyze test data for data-driven testingExperience mentoring junior team members in QA methodologies, practices, and techniquesBachelors degree in computer science / engineering or equivalent, with 7+ years of QA experienceStrong organizational, analytical, and problem-solving skills; excellent written and verbal communicationAbility to work effectively in collaborative, fast-paced environments while managing multiple priorities and meeting deadlinesSelf-starter with the ability to work independently and take ownership of deliverablesSkills & Abilities
Attention to detail; problem-solving; strong communicationCollaboration & teamwork in Agile / Scrum environmentsLeadership & mentoring; adaptability; analytical thinkingOwnership & accountability; time management & prioritizationSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Quality AssuranceIndustriesFood and Beverage ServicesReferrals increase your chances of interviewing at FreshDirect by 2x
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