District Manager-In-Training
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level. Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.
You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.
HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.
Our Position Summary :
- District Manager - Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal / state requirements.
- Training & Development - Provides leadership, support, and guidance to ensure staff meets Environmental Services quality standards, inventory levels, safety guidelines, and customer service expectations.
- Reporting - Maintains accurate income and expenditures, supplies, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists / participates in the open enrollment process by providing information and collecting applications and waivers as necessary.
- Communication - Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership.
- Safety - Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment / cleaning product needs and or malfunctions in a timely fashion.
- Punctuality - Consistent attendance and punctual arrival.
- Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
- Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
- Travel - Up to 75% of travel is required for account / facility visits and participation in regional activities.
Qualifications :
Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.Bachelor's degree in management or related field preferred. A high school diploma or equivalent is required.Two years of experience in Environmental Services in a healthcare environment and personnel supervision is desired.Must be able to complete regulatory compliance courses (sanitation and safety) and identify issues and implement necessary changes.Capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical, and communication skills.Successful P&L and budgetary management skills.Exceptional organizational and time management skills with a proven track record of growing accounts.Must submit to a Motor Vehicle Check and maintain a valid driver's license.Basic computer skills, including web-based reporting.Compliance with COVID-19 Vaccination Policies, as required by State, Local, and / or Customers.Must be able to lift / carry a maximum of 50 pounds, push / pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.Must be able to perform routine, repetitive tasks continuously.Must be able to work around cleaning products.Willingness to relocate and live in the assigned market.HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.