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Applied Geospatial Engineer
Applied Geospatial EngineerGeoSearch • Anchorage, AK, US
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Applied Geospatial Engineer

Applied Geospatial Engineer

GeoSearch • Anchorage, AK, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Our client is employee-owned and a leading Trimble Distribution Partner for Geospatial products and services covering the Pacific Northwest, Alaska, and other contiguous regions. They are seeking a skilled Applied Geospatial Engineer to join their team.

Responsible for :

  • Providing first line support to our construction survey, geospatial, and machine control end users.
  • Providing Technical Training to our construction survey, geospatial, and machine control end users
  • Handling construction survey and machine control customer technical queries, trouble shooting and assistance
  • Co-ordination and conducting of internal / external training
  • Knowledge sharing
  • Acting as an advocate for technology solutions
  • Participate in Technical Service and Support projects and activities

Duties :

  • Support Sales staff through technical expertise of the product portfolio
  • Facilitate and / or advise end users on the best solution to technical problems
  • Provide technical field support to customers when necessary
  • Conduct or assist with customer training and certification on new products
  • Travel throughout assigned territory - Alaska
  • Conduct or assist with pilot projects
  • Ensure knowledge is shared with other internal staff as required
  • Assist with preparation and review of product and technical documentation and bulletins
  • Identify any product support and service trends and alert relevant people. Escalate where necessary
  • Provide input to Manufacturer regarding technical and product needs directly gleaned from end user
  • Assist with the planning of and attend trade shows within the region as required
  • Help to build sales growth through pre / post-sales support

    • Attributes Required :

  • Technical expertise survey and machine control technologies and solutions (Hardware / Software / Workflow)
  • Lateral thinking
  • Calm, flexible and adaptable
  • Customer focused
  • Practical
  • Pragmatic and confident
  • Positive attitude – able to thrive under pressure

    • Experience / Skills Required :

  • Industry technical support experience and / or product knowledge – Surveying and machine control
  • Technical aptitude to understand products and relate this information to end user customers
  • Understand industry workflow and software solutions
  • Excellent communication skills
  • Previous technical sales support experience in the Geospatial / Construction industry a plus
  • Software and hardware expertise – Trimble products a plus
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    Geospatial Engineer • Anchorage, AK, US

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