Automotive Service Cashier / Receptionist

DARCARS CDJR of New Carrollton  is now hiring for a  Automotive Service Cashier / Receptionist As the  Automotive Service Cashier / Receptionist  you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner at all times.

She / he greets customers as they enter the showroom and directs them to the appropriate party in accordance with dealership policies and answers basic inquiries.

The receptionist intercepts, screens, and routes incoming calls and takes thorough messages and provides basic information to callers.

The receptionist also assists in salesperson day to day activities such as administering dealer tags and gas tickets.

Qualifications :

• Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers Strong communication skills with both customers and DARCARS employees Ability to speak multiple languages (Spanish and Chinese) is a plus!

Demonstrated commitment to customer service Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Previous customer service experience preferred but not required Requires the ability to sit for long periods of time Be able to work in a fast-paced environment Be a team player Must be able to work a flexible schedule, evenings and weekends Must have a valid driver’s license and acceptable safe driving record High school diploma or equivalent (GED) Must be at least eighteen years of age Must be able to pass pre-employment screen (background) Benefits Comprehensive Benefits Plan including 401k Employee discounts on vehicle purchases, parts and service repairs Internal career advancement opportunities  Opportunities to join our community service initiatives In this role, you'll :