Business Systems Administrator

A company is looking for a Business Systems Administrator to manage and support various business systems and integrations.

Key Responsibilities

Administer and support Salesforce, NetSuite, Gainsight, Dialpad, Customer Portal, and Support System

Manage data integrity, permissions, workflows, and oversee system enhancements through a structured approval process

Act as a trusted partner during the design, scoping, and testing of system enhancements, providing troubleshooting and training as needed

Required Qualifications

Proven experience as a Salesforce Administrator or Business Systems Administrator

Familiarity with ERP and business platforms such as NetSuite, Jasper, Gainsight, Dialpad, and Customer Portal solutions

Strong understanding of system integrations and data management best practices

Experience with change management processes

Ability to work collaboratively with cross-functional teams