Customer Relations Representative Kevin McGraw State Farm
Location : Phoenix, AZ
Employment Type : Full-time
Do you love helping people and building lasting relationships? Join the Kevin McGraw State Farm team in Phoenix , where your ability to connect, problem-solve, and create positive experiences will make a real impact every single day.
As a Customer Relations Representative , youll be the friendly and dependable voice our customers count on. From answering questions and resolving issues to providing peace of mind after lifes unexpected moments youll help reinforce the trust and service our agency is known for throughout the community.
If youre motivated by helping others, enjoy working as part of a supportive team, and want to grow your career with a respected State Farm agent, wed love to meet you.
What Youll Do
- Respond to customer inquiries with empathy and professionalism
- Resolve billing, policy, and service-related questions promptly and accurately
- Maintain customer records and assist with retention strategies
- Collaborate with teammates to ensure a seamless customer experience
- Support community engagement and agency growth initiatives
What You Bring
Excellent communication and problem-solving skillsWillingness to obtain your Property & Casualty License with Employer SupportA passion for helping others and providing top-tier serviceCustomer service experience preferred (insurance experience a plus)Ability to multitask and stay composed under pressurePositive attitude, reliability, and a team-first mindsetWhy Youll Love It Here
Supportive, team-oriented environment led by a top-performing agentOngoing training and professional development opportunitiesPath for advancement for motivated and sales-minded team membersCompetitive compensation and growth potential within the agencyThe chance to make a difference in the Phoenix community every day