Liability Adjuster

Liability Adjuster

High Definition Vehicle Insurance Claims / Full-Time Remote

High Definition Vehicle Insurance (HDVI) : Technology meets Insurance. HDVI brings telematics, software and data together with commercial trucking insurance, taking transportation insurance and fleet risk management to the next level. Our platform arms fleets with an end-to-end solution that empowers them to save money, mitigate risk, and increase operational efficiencies. Our customers are small to midsize truck fleet operators who benefit from dynamic and transparent pricing automatically reducing their premiums for safer driving. Leveraging a best-in-class partner ecosystem, HDVI combines magnitude and stability with innovation to revolutionize the commercial trucking insurance space.

HDVI is building the industry defining commercial auto insurance company for the next 100 years. The $50 billion commercial auto industry hasn't seen real innovation for decades and is broken in a number of ways, creating a significant opportunity for HDVI. HDVI is co-founded by a former Esurance co-founder, and has a senior management team with experience building innovative insurance and logistics companies from zero to $1B+ enterprises, and deep expertise in trucking insurance. HDVI is well-funded by leading logistics and mobility-focused venture capital firms and strategic investors including Munich Re, Daimler Trucks and Qualcomm. The HDVI Team is values-driven, data-driven, ambitious, and collaboratively minded with a diverse background of experiences and skills in the insurance and logistics industries. We like challenges and building solutions that improve the quality of life for our customers. We offer generous benefits, including employee stock options, health, dental, vision, 401k, flexible work environment, and unlimited PTO.

As a Liability Adjuster, you will work closely with HDVI's Claims and Fleet Services Teams. The ideal candidate will have extensive knowledge of handling all aspects of Commercial Trucking claims inclusive of but not limited to Third Party Bodily Injury, Third Party Auto Property Damage, First Party Auto Property Damage, Cargo, Truckers General Liability and First Party Medical. You will be responsible for influencing and providing claim resolution and tactical guidance to both internal and external customers in order to achieve world class claims outcomes. The Liability Adjuster role is an associate level position with senior level growth potential as the company expands.

What You'll Do

Responsible for the handling First and Third Party Property Damage, and Cargo and Third Party Bodily Injury claims stemming from accidents involving tractor-trailers

Engage with various internal and external partners to drive resolution on high-severity matters that are identified

Be adaptable to various business demands and willing to assist with special claims projects and other duties as assigned

Participate in regular claims reviews with both internal and external customers

Maintain current knowledge of insurance contracts and industry trends by proactively maintaining required adjuster license(s)

Provide technical expertise in response to inquiries from internal and external customers

Qualifications

3+ years experience with handling complex Commercial Trucking claims

Extensive experience across all technical areas of Commercial Auto inclusive of but not limited to Physical Damage, Auto Liability, First Party Medical / Personal Injury Protection and Motor Truck Cargo

Extensive experience with analyzing, determining and applying Coverage for Commercial Auto claims

Advanced experience and capabilities in litigation claims management, including ADR and mediation processes involving Commercial Auto exposures

Experience attending and controlling cases at mediations / settlement conferences, pre-suit, post suit, pretrial and post-trial

Ability to work in a rapidly evolving, high-growth environment with the ability to collaborate across and within different levels of the organization

Experience with large Fleets (250+) with self-insured retentions and / or large deductibles

Excellent communication skills (verbal / written) and strong negotiation skills

Strong time management, organizational and problem-solving skills

Ability to adapt, embrace the unknown and shift priorities

Willingness to look outside your day to day to ensure you keep learning and growing in a startup environment

Preferred Skills

College Education

Active Adjusters License - strongly preferred

Strong analytical, critical thinking, and problem-solving skills

Proficiency in Google Suite, Microsoft Office and Adobe Acrobat

Experience with self-insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO)

Benefits

Competitive salary & stock options

Unlimited PTO with 11 paid holidays each year

Medical, Dental, Vision, Short / Long Term Disability, Basic Life, and AD&D to support you and your well-being

FSA / HSA programs

401(k) retirement plan with company match contribution

Inclusive Parental Leave policy that supports all parents

Wednesdays are standing meeting-free, allowing you to focus on deep work without distractions

Birthday meal reimbursement, because celebrating our employees is part of our company culture

A remote-friendly environment with the opportunity to participate in periodic in-person team offsites