WMS Local Super User - 2nd Shift

Contract Logistics Specialist

It's more than a job. As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centers. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting / support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse. Your schedule will be Monday through Friday, from 4 : 00 PM to 12 : 30 AM, with additional overtime and weekend shifts as needed.

How you create impact :

• Serve as the primary support for local site system operational issues
• Perform basic troubleshooting of order and stock management issues
• Collaborate with users to implement preventative actions based on your findings
• Assist with ticket creation, issue escalation, and follow-up
• Maintain warehouse (location) and customer (article) data
• Identify process changes that may impact system documentation
• Provide local user training as needed
• Troubleshoot hardware issues, including printers, RF guns, and network equipment
• Support release management activities by testing new functionality, verifying document changes, and more
• Assist local users with coordinating reporting requirements
• Participate in training sessions led by the IT team to provide first-level support

What we would like you to bring :

What's in it for you? There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical / dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Kuehne+Nagel is an equal employment / affirmative action employer.